HELP ME

03-05-2016, 05:01 PM

Hey everyone, yesterday something went wrong—I accidentally downloaded a virus. It started with lots of pop-ups that made it hard to see, and I couldn’t install any protection software because the virus blocked everything. My internet was limited to just a few sites like Google and YouTube. After rebooting in safe mode, I used several antivirus tools to clean up the infection. I removed all unfamiliar programs from July 4th, 2016, and after restarting, my PC worked normally except for a strange silence in some games. When I played CS:GO, no sound came through at all. Other titles like Hotline Miami, Subnautica, Dead by Daylight, Metro 2033 Redux, and DOOM (new version) also had no audio. I checked the settings, switched to headphones, and even reinstalled OpenAL, but nothing changed. I’m really hoping someone can help me figure this out.

allygator67

03-05-2016, 05:01 PM #1

C7s
Junior Member

03-06-2016, 11:40 PM

Restart the installation of the motherboard or sound card audio drivers. The virus might have altered them.

C7s

03-06-2016, 11:40 PM #2

Restart the installation of the motherboard or sound card audio drivers. The virus might have altered them.

Zikblackniggg
Member

145

03-22-2016, 02:55 PM

Great news about removing the virus! Following @Cela1's advice, make sure to reinstall the sound drivers for your motherboard.

Zikblackniggg

03-22-2016, 02:55 PM #3

Great news about removing the virus! Following @Cela1's advice, make sure to reinstall the sound drivers for your motherboard.

Toshka
Junior Member

03-22-2016, 04:49 PM

Determine the steps to proceed. The previous attempt failed; now focus on the remaining tasks. Everything else functions correctly, only CS and Hotline are involved, or other games use OpenAL.

Toshka

03-22-2016, 04:49 PM #4

Determine the steps to proceed. The previous attempt failed; now focus on the remaining tasks. Everything else functions correctly, only CS and Hotline are involved, or other games use OpenAL.