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O
OPshooter
Junior Member
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4
05-15-2016, 09:06 PM
#1
Your Windows 10 laptop is six years old and isn’t connecting to the internet despite your efforts. There were three Trojan viruses detected, which you quarantined using MalwareBytes. Still, the connection remains unresolved—what could be causing this?
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O
OPshooter
05-15-2016, 09:06 PM #1

Your Windows 10 laptop is six years old and isn’t connecting to the internet despite your efforts. There were three Trojan viruses detected, which you quarantined using MalwareBytes. Still, the connection remains unresolved—what could be causing this?

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D
Dude76258
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112
05-17-2016, 05:45 PM
#2
I tried the same action multiple times—three to four restarts—and it seems to help now. It’s not a lasting fix, but it’s free and functions better when the issue recurs rather than requiring repeated instructions.
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D
Dude76258
05-17-2016, 05:45 PM #2

I tried the same action multiple times—three to four restarts—and it seems to help now. It’s not a lasting fix, but it’s free and functions better when the issue recurs rather than requiring repeated instructions.

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M
MrN1G4PT
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242
05-17-2016, 10:54 PM
#3
Initially it might not have been infected with viruses. Checking the device manager for a Wi-Fi card could reveal any issues.
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M
MrN1G4PT
05-17-2016, 10:54 PM #3

Initially it might not have been infected with viruses. Checking the device manager for a Wi-Fi card could reveal any issues.

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K
Kdubzz
Junior Member
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29
05-25-2016, 06:59 AM
#4
I'll look into the device manager.
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K
Kdubzz
05-25-2016, 06:59 AM #4

I'll look into the device manager.

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S
Soundtrack67
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144
05-25-2016, 09:57 AM
#5
It seems the device is powering down.
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S
Soundtrack67
05-25-2016, 09:57 AM #5

It seems the device is powering down.

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N
Nick_Rocha
Junior Member
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29
05-25-2016, 02:06 PM
#6
Keep your mind intact and remove all necessary files from your PC immediately. Start over.
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N
Nick_Rocha
05-25-2016, 02:06 PM #6

Keep your mind intact and remove all necessary files from your PC immediately. Start over.

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A
Akx04
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189
05-25-2016, 02:58 PM
#7
If Trojans are present, I recommend copying your files from the User Folder, listing your software, and installing them manually on a fresh system. After saving your important data, try removing Malwarebytes completely and check if it resolves the problem. In the best scenario, you won’t need a clean install; in the worst case, perform a clean install using the saved files.
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A
Akx04
05-25-2016, 02:58 PM #7

If Trojans are present, I recommend copying your files from the User Folder, listing your software, and installing them manually on a fresh system. After saving your important data, try removing Malwarebytes completely and check if it resolves the problem. In the best scenario, you won’t need a clean install; in the worst case, perform a clean install using the saved files.

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U
UDK
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221
05-27-2016, 01:29 PM
#8
I’ll attempt to clear everything.
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U
UDK
05-27-2016, 01:29 PM #8

I’ll attempt to clear everything.

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L
Lucadagreat
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236
05-27-2016, 02:13 PM
#9
Sure, feel free to let me know if that doesn't work. I'll clear everything.
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L
Lucadagreat
05-27-2016, 02:13 PM #9

Sure, feel free to let me know if that doesn't work. I'll clear everything.

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