F5F Stay Refreshed Hardware Notebooks Helios 300 (i7-8750H, 1060 6GB) experiencing BSOD

Helios 300 (i7-8750H, 1060 6GB) experiencing BSOD

Helios 300 (i7-8750H, 1060 6GB) experiencing BSOD

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callumduff16
Junior Member
45
04-17-2016, 04:11 AM
#1
I'm looking for some guidance or assistance here. Or maybe someone else has encountered a similar issue?
I was experiencing FPS drops while gaming, so I researched undervolting. Initially, it helped—I could play Battlefield 2042 and BFV smoothly without sudden drops after adjusting the voltage with MSI Afterburner. I followed Hotel Hero's YouTube video for some tips. I'm not entirely sure if I'm applying the technique correctly because I can't match the flat line shown in the video.
After the Beta version of 2042, I started facing BSOD errors while playing Witcher (1 and 2). I noticed these crashes occurred whenever I played with MSI/Rivatuner and the overlay active. It was unclear why this happened since I could still play Battlefields with the overlay enabled. It only happened when using Afterburner/Rivatuner. I assumed it was related to the undervolting, but I put everything back to normal and the issue persisted.
I checked my event logs and found a "bugcheck" entry: 0x0000007f (details in the log). A dump was saved at C:\WINDOWS\MEMORY.DMP with Report ID 542d586b-4d06-4962-9986-fe1cee65a535.
C
callumduff16
04-17-2016, 04:11 AM #1

I'm looking for some guidance or assistance here. Or maybe someone else has encountered a similar issue?
I was experiencing FPS drops while gaming, so I researched undervolting. Initially, it helped—I could play Battlefield 2042 and BFV smoothly without sudden drops after adjusting the voltage with MSI Afterburner. I followed Hotel Hero's YouTube video for some tips. I'm not entirely sure if I'm applying the technique correctly because I can't match the flat line shown in the video.
After the Beta version of 2042, I started facing BSOD errors while playing Witcher (1 and 2). I noticed these crashes occurred whenever I played with MSI/Rivatuner and the overlay active. It was unclear why this happened since I could still play Battlefields with the overlay enabled. It only happened when using Afterburner/Rivatuner. I assumed it was related to the undervolting, but I put everything back to normal and the issue persisted.
I checked my event logs and found a "bugcheck" entry: 0x0000007f (details in the log). A dump was saved at C:\WINDOWS\MEMORY.DMP with Report ID 542d586b-4d06-4962-9986-fe1cee65a535.

V
VitoSEXY
Posting Freak
797
04-17-2016, 05:42 AM
#2
Did you previously run the Witcher games smoothly? The beta might have replaced some files with updated versions.
Where did you obtain the Witcher titles? Is it GoG?
[View link](https://www.reddit.com/r/pcgaming/commen...verlay_to/)
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VitoSEXY
04-17-2016, 05:42 AM #2

Did you previously run the Witcher games smoothly? The beta might have replaced some files with updated versions.
Where did you obtain the Witcher titles? Is it GoG?
[View link](https://www.reddit.com/r/pcgaming/commen...verlay_to/)

G
glenroi
Member
164
04-17-2016, 02:16 PM
#3
Witcher is available on Steam. I can play the games without Afterburner or Rivatuner, but using them causes a BSOD. I'm planning to try other games to see if the issue persists.
G
glenroi
04-17-2016, 02:16 PM #3

Witcher is available on Steam. I can play the games without Afterburner or Rivatuner, but using them causes a BSOD. I'm planning to try other games to see if the issue persists.

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Chester007
Senior Member
528
05-01-2016, 07:18 AM
#4
This thread has been updated to focus on Witcher 3. The issue seems to continue, possibly linked to something other than the game itself. Occasionally I encounter BSODs even when nothing is running except my browser. Event Viewer shows a bugcheck event with ID fa79cc0d-7c10-4b48-8625-78ab3086bddb, and a dump was saved at C:\WINDOWS\MEMORY.DMP. I’m trying to figure out what triggers this bugcheck and how it relates to MSI afterburner or Rivatuner. Could you help clarify the cause?
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Chester007
05-01-2016, 07:18 AM #4

This thread has been updated to focus on Witcher 3. The issue seems to continue, possibly linked to something other than the game itself. Occasionally I encounter BSODs even when nothing is running except my browser. Event Viewer shows a bugcheck event with ID fa79cc0d-7c10-4b48-8625-78ab3086bddb, and a dump was saved at C:\WINDOWS\MEMORY.DMP. I’m trying to figure out what triggers this bugcheck and how it relates to MSI afterburner or Rivatuner. Could you help clarify the cause?