Have you received unexpected requests or offers that seem suspicious?
Have you received unexpected requests or offers that seem suspicious?
Today I received a call from a Cyprus number, and an Indian woman answered, saying Microsoft was about to disable my computer permanently because they were receiving many junk notifications. She asked if I had any concerns about the information and whether someone was trying to scam me.
Sure, you're wondering if they might have your contact info. Also, good news—your password has been updated.
Don't stress, you wouldn't stand out among the thousands of numbers that day.
It seems like you're expressing frustration about a situation. The main point is that you're not making progress, and simply providing answers isn't enough. Changing something won't fix the problem in the long term.
Usually, they assert they provide "Windows technical support," as though this would lessen the consequences. This has always amused me. They target individuals who are easily deceived, such as seniors. Their methods come in three forms: they take over websites to display a BSOD screen with subpar Photoshop images, overlay text resembling MS Paint, prompting you to call a toll number, use loud audio through speakers, or employ Windows text-to-speech. They also incorporate JavaScript to make closing the page difficult.
They often pretend to detect viruses and urge installation of remote software that may hide your screen, lock your keyboard and mouse, and play games for scammers. These tools are typically free for them and you. They show you numerous viruses via Event Viewer, then quickly close the window so you don’t have to read. They distract by opening Command Prompt and running “tree” to list files, while installing a program that blocks OS loading or asks for your password during login.
They request payment—usually $300–700—promising multi-year service across all your devices. They leave a contact file on your desktop. If you fall for it again, they may use Remote Desktop to monitor your activity, then ask you to enter credit card details, which will charge your card and steal personal data. They might request Social Security numbers for identity theft.
If you refuse or behave awkwardly, they may freeze your screen, launch the Windows camera app, or show you a fake system. Alternatively, they might convince you to buy gift cards, sending them to an address where someone collects them. The mail carrier is just a helper picking up packages.
Another tactic involves pretending to be Amazon, claiming large charges and directing you to download remote desktop software. They connect to your system, prompt you to confirm funds, then ask you to enter a fake amount (e.g., $1500), causing panic. They then guide you to your bank account, trick you into changing details, and force you to transfer money.
They may also claim to be from the FBI or a government agency, threatening arrest or tax issues if you don’t comply. Some even contact you through official channels like Microsoft, Amazon, or banks, but these calls are rare and often misleading.
If an error occurs at a retail store—like a price being shown incorrectly—they might charge you for the mistake. In most cases, it’s just a billing issue with no real consequence.