Have you lost any files?
Have you lost any files?
He mentioned some files are becoming corrupt, like pictures and Excel documents. At first I thought it might be a virus, but when I ran malwarebytes the results showed mostly trojans and keyloggers—not much else. I also tried an error scan for bad segments, but nothing came up yet (only scanned 200GB so far). He’s using an Acre 5750G with Samsung 840 EVO and a 500GB HDD; the SSD is in the main bay, but the HDD was swapped with a DVD drive from eBay. Any advice would be greatly appreciated since he needs those files for school.
I'm reviewing the drive first, as that's what I'd do. I think it might have a bad sector. If it is, I'd transfer all the data right away—sometimes a local shop can recover data from a faulty HDD.
HDTune completed the error check without issues. Most office documents and images were intact, but a few files seemed damaged. I suspect a virus might be involved and plan to use Kaspersky to remove it.
It seems you're likely concerned about recovering your files. Have your sibling made any copies or backups?