Have questions about boot problems with the latest version?
Have questions about boot problems with the latest version?
Hello,
I need assistance with a newly assembled PC. After a few hours of gaming, I went to get a drink and returned to find the system crashed. The screen remained active but the mouse wasn’t responsive. After power cycling, all components lit up—motherboard, graphics card, fans spun—but nothing appeared on the screen. I left it for a while, then tried power cycling again. This time, when it booted, I encountered an error indicating a POST in safe mode. I accessed the BIOS, reset it to defaults, and performed another power cycle. The issue persisted: black screen, safe mode POST, then a reboot.
I disconnected the power for 30 seconds, reconnected it, and this time Windows launched successfully. I restarted the system to confirm stability. I’ve tried several solutions: reinstalling Windows, disconnecting all power cables and reconnecting, using a different PSU, reseating RAM, clearing BIOS settings, downgrading the BIOS, and removing all cables except the main display port.
The system only boots into safe mode when power is removed. Once booted, everything appears functional except for occasional crashes. I’m still experiencing this cycle—can anyone recall similar issues or suggest further steps?
System details:
Motherboard: ROG STRIX Z790-F GAMING WIFI
BIOS: ROG STRIX Z790-F GAMING WIFI BIOS 1202
CPU: Core i7 13700KF
GPU: MSI NVIDIA GeForce RTX 4080 16GB SUPRIM X
RAM: Corsair Vengeance Black 32GB 6400MHz DDR5
Cooler: Corsair iCUE H150i RGB ELITE 360mm
Storage: 2x WD Black SN850X 1TB M.2 PCIe 4.0
PSU: Corsair RMe Series 850 Watt
OS: Windows 11
Flash the BIOS to the newest release, version 1303. After confirming the flash was completed correctly, reset the CMOS. To do this, unplug the power source and turn off the display, then detach the CMOS battery, holding the power button for 30 seconds. After that, reinstall the battery. Once operating in the OS, check Device Manager for any error warnings.
The installation came from a fresh ISO created using the media creation tool. After reinstalling Windows, we reviewed all additional files loaded post-installation. There were no major issues immediately after the Windows setup, but some problems emerged later when loading other components. We made several custom adjustments in the BIOS settings, deviating from the standard configurations. The RAM speed was set to the default value, but we also configured it to run at XMP for optimal performance.
I created a bootable USB using the Windows media creation tool. The problems begin immediately, making it clear when you're entering the Windows install and needing to restart. At each restart during setup, I have to disconnect power just to finish the installation.
I reset all BIOS settings to their default state, except for enabling XMP profiles, which I no longer have. The RAM is set to auto in the BIOS (which appears to be the default), and the current speeds are 4800 MHz.