F5F Stay Refreshed Software PC Gaming H1Z1无法恢复账户

H1Z1无法恢复账户

H1Z1无法恢复账户

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Minegus_Dub
Member
172
09-20-2023, 12:39 AM
#1
I purchased the game once it was released. I attempted to log in but security prompts me to reset my password. Changing it leads to errors and directs me to support. Resetting via email also fails with issues. I’ve already submitted a ticket, but it hasn’t been addressed in nearly 24 hours. I’m unsure what else I can do since I previously tried recovering my account months ago without success.
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Minegus_Dub
09-20-2023, 12:39 AM #1

I purchased the game once it was released. I attempted to log in but security prompts me to reset my password. Changing it leads to errors and directs me to support. Resetting via email also fails with issues. I’ve already submitted a ticket, but it hasn’t been addressed in nearly 24 hours. I’m unsure what else I can do since I previously tried recovering my account months ago without success.

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Zam_GM
Member
158
09-20-2023, 08:20 AM
#2
Wait for their reply on your ticket and trust you'll be assisted. 24 hours isn't that much time.
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Zam_GM
09-20-2023, 08:20 AM #2

Wait for their reply on your ticket and trust you'll be assisted. 24 hours isn't that much time.

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Maria7300
Member
221
09-20-2023, 03:09 PM
#3
At that time, I left the ticket with them, but they didn't respond for a while.
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Maria7300
09-20-2023, 03:09 PM #3

At that time, I left the ticket with them, but they didn't respond for a while.

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ko94
Member
222
09-20-2023, 11:09 PM
#4
Did you get the latest update? The game was divided into two versions: Just Survive and King of the Kill. Make sure to look in your Steam account, you should have both releases.
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ko94
09-20-2023, 11:09 PM #4

Did you get the latest update? The game was divided into two versions: Just Survive and King of the Kill. Make sure to look in your Steam account, you should have both releases.