GTA 5 Online crashing 10-20 mins into the game( Massive head scratcher )
GTA 5 Online crashing 10-20 mins into the game( Massive head scratcher )
I have contacted Rockstar support a total of 5 times. Although they were friendly and useful, they have exhausted all possible fixes of which none have worked. I am praying that you guys can shine some new advice down on me.
With over 1000 hours played of this game, I'll be very gutted if I can't get it to work. I have been trying to fix it for two weeks solid, pretty much.
I get the same error every single time:
[2019-08-22 01:13:07.670] [DISPLAY] Using DPI 96
[2019-08-22 01:13:07.750] [DISPLAY] File version 10000:6c90000 (for C:\Program Files (x86)\Steam\steamapps\common\Grand Theft Auto V\GTA5.exe)
[2019-08-22 01:13:07.826] [DISPLAY] File version 10002:40001 (for C:\Program Files\Rockstar Games\Social Club\socialclub.dll)
[2019-08-22 01:13:07.880] [DISPLAY] File version 10000:6c90000 (for C:\Program Files (x86)\Steam\steamapps\common\Grand Theft Auto V\GTAVLauncher.exe)
[2019-08-22 01:13:07.898] [DISPLAY] Version: |1.0.1737.0|1.2.4.1|1.0.1737.0|FSP
[2019-08-22 01:13:08.379] [DISPLAY] OS version: Major: 6, Minor: 2, Build: 9200, Platform: 2
[2019-08-22 01:13:08.625] [DISPLAY] Steam initialized successfully
[2019-08-22 01:13:08.631] [DISPLAY] Steam id: 76561198029830968
[2019-08-22 01:13:08.636] [DISPLAY] Steam offline: FALSE
[2019-08-22 01:13:08.641] [DISPLAY] Steam persona: Gouldlinger
[2019-08-22 01:13:08.670] [DISPLAY] Social Club initializing...
[2019-08-22 01:13:09.198] [DISPLAY] Attempting to create device...
[2019-08-22 01:13:09.204] [DISPLAY] Attempting to initialise DX9 COM object...
[2019-08-22 01:13:09.348] [DISPLAY] Window size: 690 x 496
[2019-08-22 01:13:09.466] [DISPLAY] Successfully created DX Device!
[2019-08-22 01:13:11.323] [DISPLAY] Geo: GB
[2019-08-22 01:13:18.019] [DISPLAY] Launching game...
[2019-08-22 01:13:18.024] [DISPLAY] (path: C:\Program Files (x86)\Steam\steamapps\common\Grand Theft Auto V\GTA5.exe cmdline: "C:\Program Files (x86)\Steam\steamapps\common\Grand Theft Auto V\GTA5.exe")
[2019-08-22 01:29:42.235] [ ERROR ] GameComm: ReadFile failed.
[2019-08-22 01:29:42.642] [DISPLAY] Game exited with code 0xc0000005
[2019-08-22 01:29:42.643] [ ERROR ] Unable to stat out-file!
[2019-08-22 01:29:42.645] [ ERROR ]
****
[2019-08-22 01:29:42.645] [ ERROR ] * Setting error condition
[2019-08-22 01:29:42.645] [ ERROR ] * Category: 1 (ERROR_CATEGORY_LAUNCHER)
[2019-08-22 01:29:42.645] [ ERROR ] * Code: 107 (LAUNCHER_ERR_GAME_CRASHED)
[2019-08-22 01:29:42.646] [ ERROR ] * Extra:
[2019-08-22 01:29:42.646] [ ERROR ] * Localised: Launcher error. Code: 107
[2019-08-22 01:29:42.646] [ ERROR ]
****
[2019-08-22 01:29:42.648] [ ERROR ] Unable to read out-file!
[2019-08-22 01:29:42.650] [ ERROR ]
****
[2019-08-22 01:29:42.650] [ ERROR ] * Setting error condition
[2019-08-22 01:29:42.650] [ ERROR ] * Category: 5 (ERROR_CATEGORY_EXIT_CODE)
[2019-08-22 01:29:42.650] [ ERROR ] * Code: -1073741819 (c0000005)
[2019-08-22 01:29:42.650] [ ERROR ] * Extra:
[2019-08-22 01:29:42.650] [ ERROR ] * Localised: Grand Theft Auto V exited unexpectedly.
Please click Retry below to enter the game again, or click Safe Mode to launch the game with reduced graphics settings.
If you continue to have problems playing the game, please contact Rockstar Games Customer Service at
http://support.rockstargames.com
[2019-08-22 01:29:42.650] [ ERROR ]
****
[2019-08-22 01:29:42.653] [ ERROR ] Exit code 0xc0000005 indicates a game crash (STATUS_ACCESS_VIOLATION)
[2019-08-22 01:29:42.665] [ ERROR ] Unable to clear in-file and out-file!
[2019-08-22 01:31:02.830] [DISPLAY] Uninitializing.
System stats:
Operating System:
Windows 10
Processor:
Intel Core i5-6600K CPU 3.50GHz (4 CPUs)
Memory(RAM):
Corsair 32GB (4x8GB) DDR3 1600MHz Vengeance Pro (32MB)
Graphics Card:
Nvidia Geforce GTX 970
Things I have tried so far:
Unplugging all USB ports except from a plain mouse and keyboard.
Stopping everything in ms-config apart from Windows services.
Turning off all start up services in task manager.
Deleting and reinstalling usb drivers.
Clean install of graphics drivers.
Clean install of GTA on different hardrives.
Deleting settings files and having the game recreate them.
Verifying Steam cache a million times.
Starting GTA in safe mode on lowest possible graphics.
Checking and fixing all Windows system files.
Making a second windows user profile with admin permissions.
Setting GTA to launch with admin privileges in compatibility mode Windows 7.
Clean install of GTA with Steam start with admin privileges.
Making sure GTA has access through Windows firewall.
Making sure the router has relevant ports open.
Possible Ideas I have left:
Fresh install of Windows 10
Resetting Bios
Buying a hammer and then a new PC setup
If we are truly in the brightest timeline, then someone out there knows how to fix this.
Reinstalling Windows 10 is recommended; however, first, detail the precise circumstances surrounding Grand Theft Auto V crashes. Determine if other games operate without issues. Verify that full-screen optimization has been disabled for GTA 5 via Google search. Confirm whether GeForce Experience is utilized for driver installation or GTA 5 optimization. Conduct a system stress test using RealBench. Perform RAM testing with Memtest86. Identify any mods currently implemented in GTA 5. Assess the presence of multiple displays, suggesting a temporary switch to a single display.
Some good ideas exist.
Every other game I have played has been satisfactory.
I typically play in borderless windowed mode, but I have experimented with fullscreen. I am unfamiliar with Windows 10 fullscreen optimization and will investigate it after completing this post.
During a clean installation of the Nvidia drivers, I declined to use GeForce Experience due to concerns about interference with graphics settings for GTA and other games.
I have not yet tested my system under load using RealBench; I am unfamiliar with the software but will research it.
Testing RAM with Memtest is an idea; I need to acquire a disk or USB drive to conduct this test properly.
I am not utilizing any mods for GTA 5.
And yes, I am employing two displays, which represents another variable I can examine.
GTA5.exe version: 1.0.1737.0 timestamp: 0x5d373e5a Exception code: 0xc0000005 Fault offset: 0x000000000396bc55 Process ID: 0x204c Application Start Time: 0x01d5587e66271472 Application Path: C:\Program Files (x86)\Steam\steamapps\common\Grand Theft Auto V\GTA5.exe Module Path: C:\Program Files (x86)\Steam\steamapps\common\Grand Theft Auto V\GTA5.exe Report ID: 9dc047ee-3c64-4ca5-ac9d-ea34f3442446 Package Full Name: Faulting package-relative application ID:
A prolonged failure indicates a thermal problem. It may take approximately 10-20 minutes for heat to accumulate. The issue could involve either the CPU or graphics card. Remove the case covers to observe any changes. Monitor your CPU and graphics card temperatures. Have you overclocked the 6600K? If so, reduce the clock speeds. What is your CPU cooler? Ensure it is securely mounted.
I have not overclocked anything and after downloading a heat monitor, my GPU reached a maximum temperature of 65.0°C and my CPU reached 55.0°C prior to the system crashing.
Given that the issue exclusively occurs with GTA5, a game patch is unlikely.
GTA5 is heavily CPU-dependent and primarily single-threaded.
Analyze the timing of the failure; could another process trigger within 210-20 minutes?
An email send/receive might align with this timeframe.
Specify your antivirus software; it may be involved.
Windows Defender is a low-impact, adequate solution.
Utilize two displays: run Task Manager on the secondary display and monitor running applications for clues.
Review Windows instrumentation settings and adjust privacy settings to minimize data collection. Specifically, disable automatic PC updates for sharing.
Recent online research indicates multiple users have experienced this identical error without a resolution. Disconnecting the secondary monitor temporarily extended the game’s stability, but this was not a permanent solution. I utilize Windows Defender as my antivirus software. While I can attempt monitoring background processes with Task Manager, my familiarity with relevant indicators is limited. Editing: Observing gameplay while experiencing crashes revealed no unusual processes.
I encountered similar errors and attempted all possible troubleshooting steps. The game crashes even when idle.
DxDiag.txt
Analysesymbol:
Es wird erneut nach einer Lösung gesucht: 0
Berichts-ID: 87a139db-91ff-41f8-92f0-34fb00cbe263
Berichtstatus: 268435456
Bucket mit Hash: 0e80bc3f8787a041bb5702d3fa2194b5
CAB-Datei-Guid: 0
+++ WER9 +++:
Fehlerbucket 1441793905547787177, Typ 4
Ereignisname: APPCRASH
Antwort: Nicht verfügbar
CAB-Datei-ID: 0
Problemsignatur:
P1: GTA5.exe
P2: 1.0.1737.0
P3: 5d373e5a
P4: GTA5.exe
P5: 1.0.1737.0
P6: 5d373e5a
P7: c0000005
P8: 000000000396bc55
P9:
P10:
Angefügte Dateien:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC75F.tmp.dmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERCB48.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERCB58.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERCB56.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERCB67.tmp.txt
Diese Dateien befinden sich möglicherweise hier:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_GTA5.exe_8ecd98ec977414d33834ea13f5f5d114f29b584_ee187cd1_2573cf3e
launcherlog :
I contacted support and received this:
https://support.rockstargames.com/a...at...erformance
but nothing seems to work. I was told they don't investigate individual problems.
sysspecs:
i7-5820k, GTX970 (asus 4gb), 2x8 gb DDR4 Ram, mainboard x99-A asus, 2 screens, ssd with Windows running and hdd with game on it, playing on steam. I can only believe this is related to the game itself because I have never experienced similar issues in other games, having used these settings for almost 5 years. My PC runs perfectly except for the online mode of GTA5.
I’ve also heard from higher-level players in GTA5 Online that many are experiencing crashing issues; one stated it began after the casino update.