F5F Stay Refreshed Hardware Desktop GSkill z5 RAM issues lead to unexpected shutdowns.

GSkill z5 RAM issues lead to unexpected shutdowns.

GSkill z5 RAM issues lead to unexpected shutdowns.

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FaZeMLG
Member
173
02-13-2022, 03:11 AM
#1
I've been operating my system for roughly two years without any problems, but recently it freezes and needs a temporary fix (turn it off while holding the power button, reset CMOS). I switched off XMP and used the default or AUTO RAM settings, but manually set the frequency to 4000MHz and the BIOS is up to date at version 2703. I adjusted the frequency speed to 4000MHz so my PC could run, yet freezing persisted even when using auto or default. My machine is an i7-13700K with an ASUS ROG Strix Z790-F, featuring 32GB G.Skill Trident Z5 DDR5-6000MHz CL36-36-36-96 RAM. I attempted XMP with voltages of 1.3, 1.5, 1.75 and 1.4, and even tried a slower frequency than the rated 5800MHz, modifying some XMP or RAM settings found on YouTube, but the issue remained. Yes, I installed RAM in the correct slots (A2 and B2), and I passed MemTest86 in all cases—one RAM only, two RAMs tested per slot.
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FaZeMLG
02-13-2022, 03:11 AM #1

I've been operating my system for roughly two years without any problems, but recently it freezes and needs a temporary fix (turn it off while holding the power button, reset CMOS). I switched off XMP and used the default or AUTO RAM settings, but manually set the frequency to 4000MHz and the BIOS is up to date at version 2703. I adjusted the frequency speed to 4000MHz so my PC could run, yet freezing persisted even when using auto or default. My machine is an i7-13700K with an ASUS ROG Strix Z790-F, featuring 32GB G.Skill Trident Z5 DDR5-6000MHz CL36-36-36-96 RAM. I attempted XMP with voltages of 1.3, 1.5, 1.75 and 1.4, and even tried a slower frequency than the rated 5800MHz, modifying some XMP or RAM settings found on YouTube, but the issue remained. Yes, I installed RAM in the correct slots (A2 and B2), and I passed MemTest86 in all cases—one RAM only, two RAMs tested per slot.

P
pengweng
Junior Member
32
02-13-2022, 09:55 AM
#2
It could be a faulty CPU from the 13th and 14th generation problems, particularly if you've experienced related symptoms.
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pengweng
02-13-2022, 09:55 AM #2

It could be a faulty CPU from the 13th and 14th generation problems, particularly if you've experienced related symptoms.

T
Tenniskoppens
Member
183
02-13-2022, 11:53 AM
#3
There seems to be no remedy available. The RMA process for the CPU appears to be the sole option.
T
Tenniskoppens
02-13-2022, 11:53 AM #3

There seems to be no remedy available. The RMA process for the CPU appears to be the sole option.

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amandalou1
Member
182
02-13-2022, 05:52 PM
#4
If other symptoms are linked to the CPU problem, then no need to return degraded CPUs to Intel. You might consider updating the BIOS, using Intel profiles, or applying microcode updates. Also, check if the RAM could be the cause.
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amandalou1
02-13-2022, 05:52 PM #4

If other symptoms are linked to the CPU problem, then no need to return degraded CPUs to Intel. You might consider updating the BIOS, using Intel profiles, or applying microcode updates. Also, check if the RAM could be the cause.

D
Demley
Junior Member
35
02-13-2022, 07:15 PM
#5
You're experiencing random freezes or reboots despite using the latest ASUS ROG update (Version 2703) and default settings, and you've run the Intel diagnostic tool. Yes, these are common symptoms that may indicate an issue with your system's stability or hardware configuration.
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Demley
02-13-2022, 07:15 PM #5

You're experiencing random freezes or reboots despite using the latest ASUS ROG update (Version 2703) and default settings, and you've run the Intel diagnostic tool. Yes, these are common symptoms that may indicate an issue with your system's stability or hardware configuration.

C
csige791
Posting Freak
818
02-14-2022, 03:14 PM
#6
It seems your processor has shown signs of wear.
C
csige791
02-14-2022, 03:14 PM #6

It seems your processor has shown signs of wear.

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Rubicube59
Member
192
02-14-2022, 03:49 PM
#7
Your RMA CPU has been shipped. It’s best to verify its compatibility with your current BIOS before using it in a new build. If it works, you can proceed; otherwise, consider returning it.
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Rubicube59
02-14-2022, 03:49 PM #7

Your RMA CPU has been shipped. It’s best to verify its compatibility with your current BIOS before using it in a new build. If it works, you can proceed; otherwise, consider returning it.

I
IceJay24
Member
185
02-14-2022, 04:00 PM
#8
Check if it matches your criteria; if yes, retain, otherwise dispose.
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IceJay24
02-14-2022, 04:00 PM #8

Check if it matches your criteria; if yes, retain, otherwise dispose.

9
905xA
Senior Member
667
02-14-2022, 05:31 PM
#9
I reassembled my PC without a GPU and the same problems persist. The motherboard is showing an issue with the RAM, indicated by a debug LED, and the RGB lights turn off during instability. Could the RAM be the cause, or did I just return my working CPU for repair?
9
905xA
02-14-2022, 05:31 PM #9

I reassembled my PC without a GPU and the same problems persist. The motherboard is showing an issue with the RAM, indicated by a debug LED, and the RGB lights turn off during instability. Could the RAM be the cause, or did I just return my working CPU for repair?