Gryphon Z87 BIOS issue detected. Error reported.
Gryphon Z87 BIOS issue detected. Error reported.
Hello! The update process for your ASUS Gryphon Z87 (Socket 1150) BIOS from version 1802 to 2103 requires using the official utility provided by ASUS directly on Windows. Ensure you follow these steps carefully: verify the correct *.CAP file from the ASUS website, run the installer under the right settings, and avoid third-party methods that might cause issues. If the error persists, double-check the BIOS version compatibility and consult the manufacturer’s support resources for further guidance.
I completed that task, and unexpectedly ASUS support proved extremely unhelpful. Initially, they declined to contact me because I mistyped the serial number—what you see with the command 'wmic baseboard get product,manufacturer,version,serialnumber' doesn't match the barcode information. This inconsistency was puzzling. Fortunately, the barcode remained scannable after ten years, which would have alerted them to my purchase. They then redirected me to a regional support desk, but since it was a weekend and I didn’t want to wait another 48 hours, I tried online chat again. This time an agent agreed to assist. After some discussion, they suggested renaming the CAP-file to Z87GP.CAP, transferring it to a flash drive, and using EZ-flash—essentially avoiding the steps I’d been trying to bypass. I also asked if their Windows tool would work post-rename, and they confirmed it wouldn’t. Eventually, I revisited the download page and obtained an older BIOS file. The update completed smoothly under Windows without needing a USB stick, and a quick test confirmed the BIOS version was upgraded to 2003. For anyone reading this later, opt for BIOS 2003 or 2004; avoid the newer 2103 if you encounter similar issues. Now I can finally focus on purchasing that much-desired i7-4790 once I’m financially ready. Thanks for your attention.
I got a reply from ASUS explaining that their update tool only supports Windows 7 and earlier, not Windows 10. This seems to contradict your experience of updating BIOS to version 2003 with the same tool, suggesting ASUS might have provided a less thorough solution.
This might be the right moment to consider a Linux setup for that device.