GPU fans usually run faster, but black screens appear.
GPU fans usually run faster, but black screens appear.
I'll give it a shot. Memtest86 returned clean, so my RAM remains in good shape after the warranty change. Meanwhile, I discovered a few other threads mentioning their PSUs or cables might be causing the problem. I replaced my GPU cables with spares included in the power supply, reinstalled Windows (since my fans don't run well on Bazzite), and if the issue persists, I'll follow up in a few weeks. Unfortunately, I missed the opportunity to turn off EXPO 1 before coming home and reinstalling Windows last night, but as mentioned earlier, the problem happened both with and without EXPO 1, even after updating to BIOS versions F33 and F34 later.
I was preparing to unplug everything and send the PSU for warranty when I discovered a workaround: disconnecting the card from the Mobo, gently moving the cable until it seated properly. Surprisingly, it fit snugly. It seemed the 12VHPWR cable wasn’t fully locked in, which some said was behind the power issues. After several hours, everything worked fine. For anyone facing similar trouble—especially if you plugged it in after installation—review your setup carefully. Ensure the connections are clean, especially if you installed it into the motherboard. The slight pressure needed to push it in without damaging the PCIe slot or connector wasn’t enough, and I only realized this today. To help myself, here’s what worked:
- Keep the GPU detached from the board, hold firmly but safely.
- Use the correct PSU cable for your GPU, confirming all connections are intact.
- Verify the 12VHPWR adapter is securely attached, including both pin types.
- Apply gentle pressure while securing the cable, pushing only a bit if needed.
- Once seated, connect it to the motherboard.
I’ll follow up in two weeks if the problem persists, and consider filing a warranty claim if it recurs.
Issues continue to arise, but less frequently now. PSU is covering the cost. I'll share an update once the replacement arrives.
I was checking the RMA slip that came with the box, but it didn’t mention the outcome. Instead of a detailed report, I got an email saying the GPU would be returned or replaced, and then the same item arrived a few days later. It seems the card might be faulty—Gigabyte couldn’t resolve the problem or offer a warranty replacement. In the short term, it’s working fine, but I haven’t tested it in another system over an extended period.
They responded in the product status tracker. Gigabyte's service center confirmed the GPU is working properly. The problem mainly appears during gameplay (such as Space Marine 2 or Helldivers, which are demanding games) rather than when idle, so I believe the next logical check should be the power supply unit or motherboard. CPU and RAM are clear after running memtest86 and OCCT.
I mentioned the BSOD problems mostly ended after swapping the RAM. If you keep experiencing them, share the dump files. Navigate to C:\Windows\Minidump (sometimes minidumps appear) and verify you have any files. If present, return to the Windows directory and move the Minidump folder to the Downloads folder (desktop works if OneDrive isn't syncing). Compress the moved folder and attach it to a message. Windows dislikes messing with C:\Windows, so follow the steps carefully. This isn’t the first time a first RMA return is just a half-hearted test and they send it back with a re-flashed BIOS. For certain brands, I have little confidence in what the initial RMA states. If you stop getting BSODs, export the recent events. Event Viewer → Windows Logs → System. Emphasize the relevant entries, right-click and save. Upload the .evtx file here. (You can still do this even with BSODs, it might offer some hints.)
Recent logs over the last week highlight issues after system shutdowns. Rebooting was necessary following display failures.
It seems I'm missing all minidump files, though they're active. I can still generate the Reliability report history. The most frequent Kernelevent codes are 141, 1a8, and 1b8.