F5F Stay Refreshed Hardware Desktop Gigabyte X670 USB problems during X16 PCIe slot setup Issues arise when populating the X16 PCIe slot.

Gigabyte X670 USB problems during X16 PCIe slot setup Issues arise when populating the X16 PCIe slot.

Gigabyte X670 USB problems during X16 PCIe slot setup Issues arise when populating the X16 PCIe slot.

C
cococookies
Member
51
08-06-2018, 03:05 AM
#1
I own a Gigabyte X670 Aorus Ax motherboard equipped with Ryzen 7900x, RTX 2080 Ti, Sonnet USB PCIe card, and SATA adapter. It has been experiencing some unusual problems for several months. Initially, USB 3.0 ports stopped functioning—only the 2.0 ports remained operational. After reinstalling Windows 10, the issue reversed; suddenly the 2.0 ports ceased working entirely. To test another setup, I converted it into a Rust server and removed the RTX 2080 Ti. All USB ports then worked perfectly. When I swapped in an RTX 2060S, the 2.0 ports still didn’t respond. Removing the SATA adapter didn’t help either. It appears the PCIe X16 slot being populated is responsible for the USB 2.0 malfunction. In Device Manager, there’s a warning icon for AMD USB 2.0 eXtensible Host Controller. Anyone have suggestions on resolving this? Given the board’s age and the high shipping costs from places like Hawai'i, warranty repair seems unlikely. It doesn’t appear to be hardware failure; it seems software-related.
C
cococookies
08-06-2018, 03:05 AM #1

I own a Gigabyte X670 Aorus Ax motherboard equipped with Ryzen 7900x, RTX 2080 Ti, Sonnet USB PCIe card, and SATA adapter. It has been experiencing some unusual problems for several months. Initially, USB 3.0 ports stopped functioning—only the 2.0 ports remained operational. After reinstalling Windows 10, the issue reversed; suddenly the 2.0 ports ceased working entirely. To test another setup, I converted it into a Rust server and removed the RTX 2080 Ti. All USB ports then worked perfectly. When I swapped in an RTX 2060S, the 2.0 ports still didn’t respond. Removing the SATA adapter didn’t help either. It appears the PCIe X16 slot being populated is responsible for the USB 2.0 malfunction. In Device Manager, there’s a warning icon for AMD USB 2.0 eXtensible Host Controller. Anyone have suggestions on resolving this? Given the board’s age and the high shipping costs from places like Hawai'i, warranty repair seems unlikely. It doesn’t appear to be hardware failure; it seems software-related.

M
Marine_Ji
Junior Member
19
08-06-2018, 03:05 AM
#2
M
Marine_Ji
08-06-2018, 03:05 AM #2

R
ReyxStor
Member
133
08-06-2018, 03:05 AM
#3
Check if the chipset drivers from AMD were installed first. Then consider why you're choosing Windows 10 over Windows 11.
R
ReyxStor
08-06-2018, 03:05 AM #3

Check if the chipset drivers from AMD were installed first. Then consider why you're choosing Windows 10 over Windows 11.

B
BlurryFqce
Senior Member
486
08-06-2018, 03:05 AM
#4
Set up the x16 PCIe port for the GPU to use PCIe Gen4 X8. If you're not using certain M.2 slots, consider turning them off, as the board might still assign PCIe lanes to them even if they're empty.
B
BlurryFqce
08-06-2018, 03:05 AM #4

Set up the x16 PCIe port for the GPU to use PCIe Gen4 X8. If you're not using certain M.2 slots, consider turning them off, as the board might still assign PCIe lanes to them even if they're empty.

V
Vichoflo
Senior Member
396
08-06-2018, 03:05 AM
#5
Thank you, I'll give it a shot. Up to date with the latest BIOS.
V
Vichoflo
08-06-2018, 03:05 AM #5

Thank you, I'll give it a shot. Up to date with the latest BIOS.

S
SuperProtoMan
Junior Member
47
08-06-2018, 03:05 AM
#6
It includes the most recent drivers and the latest BIOS updates. I’m running Windows 10 since Windows 11 presents several usability challenges. My setup has Windows 10 installed on an Alienware laptop (bought with it) and a few other machines I use less often.
S
SuperProtoMan
08-06-2018, 03:05 AM #6

It includes the most recent drivers and the latest BIOS updates. I’m running Windows 10 since Windows 11 presents several usability challenges. My setup has Windows 10 installed on an Alienware laptop (bought with it) and a few other machines I use less often.