Gigabyte GC-WB867D-I has Bluetooth problems on Windows 10.
Gigabyte GC-WB867D-I has Bluetooth problems on Windows 10.
I own a Gigabyte GC-WB867D-I rev4.2 with working Wi-Fi and Bluetooth after installing drivers from Intel's site. Over time, when needing Bluetooth functionality, the icon disappeared from the taskbar and wasn't visible in settings either. I looked into Device Manager but only found Bluetooth when enabling hidden devices. Its properties displayed error code 45. Updating drivers via Intel Driver Update Utility and installing new ones didn't resolve the issue. Removing all Bluetooth and Wi-Fi-related drivers from Device Manager, then reinstalling them, still left me without connectivity. I unplugged the card briefly to check pass-through functionality, but it worked fine. I also reinstalled older BIOS versions and tried flashing the BIOS, yet Error Code 43 persisted. The card has a USB 2.0 port that supports the card, so the pass-through seems functional. I haven't maintained a record of previous driver updates, which makes it hard to pinpoint the problem. I'm seeking advice or confirmation if others have faced similar issues. PS: After uninstalling BT items from Device Manager, it reappeared even after driver reinstalls from Intel. I also tried using drivers directly from Gigabyte's website.
I joined because it's the only other person I've met with the same issue. I haven't discovered any fixes, and even reinstalling Windows didn't solve the problem. I'm hoping someone can help.
Question: It seems this might not resolve the issue, but please verify the card is connected with a USB power cable to the motherboard. My Wi-Fi functioned properly before, but Bluetooth only worked once I connected it. Now everything is functioning correctly.
Advice: Ensure the USB cable is properly attached to the motherboard.
You're experiencing the identical problem with the same card and motherboard. Please confirm if any solutions were discovered so far. I've attempted all possible methods, including every step you mentioned.
Windows 1903 uses the same issues as BT, and the GB-WB867D-I worked before but isn't showing up in Device Manager now.