F5F Stay Refreshed Hardware Desktop Gigabyte B650 Aorus Elite AX (1.2) with AM4 7700 and USB issues during disconnection.

Gigabyte B650 Aorus Elite AX (1.2) with AM4 7700 and USB issues during disconnection.

Gigabyte B650 Aorus Elite AX (1.2) with AM4 7700 and USB issues during disconnection.

J
JaAnCa123
Member
64
03-12-2022, 12:30 PM
#1
Purchased a motherboard recently and set it up on my PC. Since installation, I've encountered several problems. It functions properly otherwise, but there are recurring issues with the rear panel USBs. I updated the BIOS to version FA3a yet still face problems such as USB dropouts when using my wireless mouse and headset. A USB error appears in Windows 11 each time a new device is added, warning me to remove unused ones. Currently connected USBs include: Xbox Elite Series 2 controller cable, SteelSeries Apex 7-keyboard (requires two ports), Razer Wireless Mouse adapter, Corsair wireless headset adapter, 1TB external HDD, Ethernet cable, StreamDeck, HyperX microphone, DisplayPort to Monitor, and HDMI to monitor. I previously had no issues with a GIGABYTE board using the B550 board on AM4. I attempted to resolve the issue by uninstalling all USB hubs via Device Manager, updating BIOS, installing the latest chipset and APU drivers, applying recommended updates from GIGABYTE Control Center, and even trying a Windows update. It seems there might be a driver-related fault or configuration error.
J
JaAnCa123
03-12-2022, 12:30 PM #1

Purchased a motherboard recently and set it up on my PC. Since installation, I've encountered several problems. It functions properly otherwise, but there are recurring issues with the rear panel USBs. I updated the BIOS to version FA3a yet still face problems such as USB dropouts when using my wireless mouse and headset. A USB error appears in Windows 11 each time a new device is added, warning me to remove unused ones. Currently connected USBs include: Xbox Elite Series 2 controller cable, SteelSeries Apex 7-keyboard (requires two ports), Razer Wireless Mouse adapter, Corsair wireless headset adapter, 1TB external HDD, Ethernet cable, StreamDeck, HyperX microphone, DisplayPort to Monitor, and HDMI to monitor. I previously had no issues with a GIGABYTE board using the B550 board on AM4. I attempted to resolve the issue by uninstalling all USB hubs via Device Manager, updating BIOS, installing the latest chipset and APU drivers, applying recommended updates from GIGABYTE Control Center, and even trying a Windows update. It seems there might be a driver-related fault or configuration error.