F5F Stay Refreshed Hardware Desktop Gigabyte (Aorus) provides software that causes permanent harm to RAM.

Gigabyte (Aorus) provides software that causes permanent harm to RAM.

Gigabyte (Aorus) provides software that causes permanent harm to RAM.

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___iRekt___
Senior Member
505
08-26-2016, 10:52 PM
#1
Gigabyte, have you heard about how your RGB Fusion software harms DDR3 RAM and turns it into a useless PCB piece? Don’t you feel embarrassed to spread outdated malware under the guise of tools for Aorus products? I reached out to support, but they only mentioned power supply or motherboard issues. When I replaced another RAM stick, the problem persisted, so I removed RGB Fusion and cleared the remaining Aorus software. After installing a fresh DDR3 memory kit, everything functioned properly! You should be ashamed of this mess. AORUS ENGINE is malware that ruins DDR3 memory. I want to point out your terrible support at https://esupport.gigabyte.com/, instead of addressing my issue or showing empathy. All they said was that RGB Fusion doesn’t work with RAM, even though the official site claims otherwise—just a single sentence.
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___iRekt___
08-26-2016, 10:52 PM #1

Gigabyte, have you heard about how your RGB Fusion software harms DDR3 RAM and turns it into a useless PCB piece? Don’t you feel embarrassed to spread outdated malware under the guise of tools for Aorus products? I reached out to support, but they only mentioned power supply or motherboard issues. When I replaced another RAM stick, the problem persisted, so I removed RGB Fusion and cleared the remaining Aorus software. After installing a fresh DDR3 memory kit, everything functioned properly! You should be ashamed of this mess. AORUS ENGINE is malware that ruins DDR3 memory. I want to point out your terrible support at https://esupport.gigabyte.com/, instead of addressing my issue or showing empathy. All they said was that RGB Fusion doesn’t work with RAM, even though the official site claims otherwise—just a single sentence.

K
216
09-02-2016, 07:29 AM
#2
K
KingdomClasher
09-02-2016, 07:29 AM #2

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Liamharazi
Junior Member
39
09-03-2016, 04:50 PM
#3
There are multiple reportings, yes, even on this very forum. The modules are dead, straight up bricked, no boot, just a fan spin. Not even BIOS. I wish I was joking, but unfortunately am not.
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Liamharazi
09-03-2016, 04:50 PM #3

There are multiple reportings, yes, even on this very forum. The modules are dead, straight up bricked, no boot, just a fan spin. Not even BIOS. I wish I was joking, but unfortunately am not.

C
Ceadran
Member
53
09-03-2016, 08:37 PM
#4
Discussing similar problems on other platforms highlights consistent concerns about software issues affecting RAM.
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Ceadran
09-03-2016, 08:37 PM #4

Discussing similar problems on other platforms highlights consistent concerns about software issues affecting RAM.

K
Khromatic
Member
200
09-05-2016, 11:55 AM
#5
The only plausible explanation is combining an 8-year-old motherboard likely lacking proper power delivery with 8-year-old RAM that’s already showing signs of wear. Any software from Gigabyte—especially its RGB controls—might be contributing to the problems in your setup. If the software is faulty and injecting extra voltage, or if there are underlying issues with the PSU or hardware, it could be the main culprit. I’ve seen many systems over the past five years run on Gigabyte boards and RGB Fusion without major issues, so this isn’t a universal pattern. Personally, I don’t see the software as the sole cause; something else in your RAM, motherboard, or power supply is likely making things worse.
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Khromatic
09-05-2016, 11:55 AM #5

The only plausible explanation is combining an 8-year-old motherboard likely lacking proper power delivery with 8-year-old RAM that’s already showing signs of wear. Any software from Gigabyte—especially its RGB controls—might be contributing to the problems in your setup. If the software is faulty and injecting extra voltage, or if there are underlying issues with the PSU or hardware, it could be the main culprit. I’ve seen many systems over the past five years run on Gigabyte boards and RGB Fusion without major issues, so this isn’t a universal pattern. Personally, I don’t see the software as the sole cause; something else in your RAM, motherboard, or power supply is likely making things worse.

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JOCKER1709
Member
66
09-11-2016, 11:33 PM
#6
The RAM I connected was purchased just over a year ago. Trying to switch Fusion RGB to update my GPU's LED caused a BSOD and two modules to fail. I'm really upset because there seems to be no explanation for this happening. Right now, I can't afford an upgrade, so this only made things worse. I hope Gigabyte issues this with me.
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JOCKER1709
09-11-2016, 11:33 PM #6

The RAM I connected was purchased just over a year ago. Trying to switch Fusion RGB to update my GPU's LED caused a BSOD and two modules to fail. I'm really upset because there seems to be no explanation for this happening. Right now, I can't afford an upgrade, so this only made things worse. I hope Gigabyte issues this with me.

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BlueStar_LH
Posting Freak
842
09-12-2016, 02:09 PM
#7
I noticed you mentioned a 1996 Camry purchase from a family member. What were your thoughts on it?
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BlueStar_LH
09-12-2016, 02:09 PM #7

I noticed you mentioned a 1996 Camry purchase from a family member. What were your thoughts on it?

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Hynelhu
Member
114
09-13-2016, 06:51 PM
#8
The idea that RAM wasn't a failure point seems questionable...
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Hynelhu
09-13-2016, 06:51 PM #8

The idea that RAM wasn't a failure point seems questionable...

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Icy2
Junior Member
43
09-14-2016, 01:55 AM
#9
The main weakness in your reasoning is clear.
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Icy2
09-14-2016, 01:55 AM #9

The main weakness in your reasoning is clear.

A
Annnie_
Junior Member
35
09-14-2016, 06:47 PM
#10
You're suggesting the failure is linked to the modules' age, even though they're not 8 years old. I clarify that the modules are actually much newer and you're pointing out a misunderstanding about their condition. It seems like this topic needs more context to be fully understood.
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Annnie_
09-14-2016, 06:47 PM #10

You're suggesting the failure is linked to the modules' age, even though they're not 8 years old. I clarify that the modules are actually much newer and you're pointing out a misunderstanding about their condition. It seems like this topic needs more context to be fully understood.

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