Getting a BSOD when you run sppsvc.exe.
Getting a BSOD when you run sppsvc.exe.
I get many BSOD messages that say sppsvc.exe is the problem, but I don't know if it's because of a hardware issue or bad software. I noticed something cool though: if I lower my base clock (BCLK Frequency) from 100.0 to 96.0, those BSODs happen much less often. Here are all my setup details so you can check them out: CPU is an i7 13700k with stock parts; the motherboard is an Asus ROG Strix B660-F GAMING Wi-Fi board that came with a fresh BIOS (version 3010); I have two sticks of 8GB Kingston RAM running at 6000MHz DDR5, specifically A_2 and B_2 sticks. My graphics card is an MSI RTX 3060 Ti; my cooling fan is the Corsair H150i Elite Cappelix; and for storage, I have a big 1TB Kingston FURY Renegade NVMe M.2 drive in Windows 11 on top of a smaller 256GB XPG S41 TUF NVMe drive running Linux. My power supply is an XPG Core Reactor with 850 watts.
Hi everyone, welcome to this forum! Some clues in your past files show that this issue could be about memory. First try making sure the RAM runs at its original speed of 4800 MHz for a bit and check if things stay smooth. Let me know what happens.
Thanks! I tried running at XMP disabled (4800 MHz) and also with the 4800 MHz profile turned on. Even when set to 100 BCLK, it still wasn't stable. It seems like speed isn't everything; what really matters is some other value that changes with BCLK. If I go to 6000 MHz but keep 96 BCLK, the system works fine. Also, when I tested my RAMs in memtest86+ on the BIOS, it showed zero errors.
Personally I prefer Memtest86 (free) but no RAM tester can ever find 100% of RAM problems. However, let's assume your RAM is OK for now. That changing the BCLK changes the symptoms does indicate that this is almost certainly hardware related. I would next suggest that you restore all clocks and voltages to stock, and then download and run Prime95 . In case you've never run Prime95 before, what it does is stress your CPU, and to some extent your RAM as well. It WILL make your CPU run hot, so you also need to run a temperature monitor (like CoreTemp ) to keep a close eye on CPU temperature. Run all three Prime95 tests (small FFTs, large FFTs, and Blend) for at least an hour each test, longer if you can. If Prime 95 generates errors, if the PC BSODs or crashes, or if the CPU temp exceeds 98°C (Tmax for your CPU is 100°C) then stop the test and let us know what happened. A stable and properly cooled CPU and RAM should be able to run Prime95 pretty much indefinitely.
So I tried running Prime95 with normal computer settings and it crashed right away. If I try to run again, my PC shows a BSOD (Blue Screen of Death) saying "MEMORY_MANAGEMENT". Even when I just turn on the machine without doing any hard tests, it crashes quickly if you use stock settings. Here is the file: https://files.catbox.moe/20odm4.dmp
That sounds like BAD RAM for sure. Try taking one stick out and just using the other to test if a BSOD shows up after running it for a while. Then swap those sticks around and try again. If you get a BSOD on each stick when they're working alone, then it's not the RAM problem at all. In that situation, I'd run the Intel Processor Diagnostics Tool to check your CPU instead.