Games operates smoothly without performance problems and maintains a stable temperature.
Games operates smoothly without performance problems and maintains a stable temperature.
Hi, for the last few days my games have been shutting down on their own - it started with apex. About every 15 minutes it shuts down. I tried downloading COD warzone to see if it happens too and again it crashes.
Apex throws : Engine Error 0X887A0006 - DXGI_ERROR_DEVICE_HUNG
COD warzone :
https://imgur.com/a/fljTYbq
View: https://imgur.com/a/fljTYbq
System spec
GPU : ASUS DUAL GeForce RTX 4070 O12GB
CPU : AMD Ryzen 7 7800X3D
PSU : Seasonic Focus GX 750 Gold
SSD : Kingston KC3000 1TB SSD
Mobo: MSI MAG B650 TOMAHAWK WIFI
RAM: G.SKILL 32GB KIT DDR5 6000MHz CL30 Trident Z5 NEO AMD EXPO
What I tried so far :
Reinstall GPU driver
Change settings
Reinstall the game
Change power options
Checked the firewall
Temperatures are OK - cpu max 70 and card max 68
PC is a week after reinstalling to factory settings
Remove and scan the ramps
Run as administrator
Turn off other programs and overlays
Benchmark results :
https://www.3dmark.com/3dm/134079360?
- 3dmark
Cinnebench -17615 multithread
https://www.userbenchmark.com/UserRun/70319403
- userbenchmark
Every time it crashed even with all benchmarks the temperatures were ok. Cpu max 75 and card max 66 degrees
.
Computer was last reinstalled 10 days ago.
I had a problem in CS2 that the game was tearing horribly but not shutting down.
Do you know what component could be the problem? or what else should I try,
thank you
Welcome to the forums, newcomer!
BIOS Date: 20230810
Support link: https://www.msi.com/Motherboard/MAG-B650...FI/support
You have pending BIOS updates.
Driver version: 576.52
In BIOS, disable the iGPU. Then use DDU to remove all GPU drivers (Intel, AMD, Nvidia) in Safe Mode, and install driver version 566.36 from Nvidia's support site via an elevated command—Right click installer > Run as Administrator.
Last time you reinstalled the computer was 10 days ago.
Where did you obtain the installer for your operating system?
Will do and let you know. The OS was set up on the computer, not from the cloud.
The update didn't resolve the problem. Reinstalling the driver to 566.36 appears to be working. It might also help to reclock my RAM to 4800MHz, which has prevented crashes during playback. What should I do next? Should I consider downloading new drivers for NVIDIA if they're available? How can I prevent this issue from recurring?