Games keeps crashing to the desktop. GPU and CPU tests appear normal. However, I'm concerned about my RAM.
Games keeps crashing to the desktop. GPU and CPU tests appear normal. However, I'm concerned about my RAM.
Hello everyone!
I purchased my computer a couple of years ago. A few weeks after buying it, I experienced a Blue Screen with the Kernel error while playing games. I attempted various fixes, but the temporary solution was simply re-seating my RAM modules. About four months later, I encountered the same problem again. I adjusted my RAM and it functioned properly for almost over a year, up to the present.
Now the computer doesn’t usually show any Blue Screens while playing games; instead, it just stops the game abruptly without any error messages. It crashes straight to the desktop. Except for the game Dayz, which displays some error codes when I search online.
Recently, I noticed the Blue Screen only appears during RAM testing with TestMem5. This might be because I had incorrect settings or possibly because my RAM is faulty. I also received four error messages.
However, when I run the Windows memory diagnostic, it shows zero errors and says everything is fine.
I recently moved and handled my PC very carefully. I don’t think anything unusual happened during the move, but I can’t rule it out completely.
I’m reaching out to you all for advice since nothing should have occurred with my RAM... from the moment I got it, I’ve treated it gently. Still, if there’s anything faulty, I’d prefer it to be the RAM rather than something else. Could there be another reason why games crash to desktop without any obvious cause? I’ve been searching online, but the usual solutions don’t seem to help. I’ve run sfc /scannow, repaired Windows, and installed the latest drivers and updates.
I’m currently stuck because I can’t determine what’s causing the problem. Plus, I live in a small town in Sweden and don’t have a repair shop nearby.
I’m also puzzled because the Blue Screen first appeared, and now games simply crash to desktop without any clear reason.
Hey there,
Check the RAM using memtest86+ on a bootable USB. Execute it and after four attempts, if errors persist, the RAM is defective.
If the RAM is new, proceed with an RMA after confirmation.
Thank you for your reply!
I'll proceed once I'm back home and we can check the progress.
Just to confirm, if it fails after four passes it's definitely faulty? Are there other reasons RAM might act this way, like overheating or a dirty PC? I'll start with memtest86+ before jumping in.
So I ran the memtest86 and both RAM sticks passed. That makes me even more confused because I got errors instead of a blue screen during the test with testmem5.
I've also completed a stress test for both the GPU and CPU, and those passed too.
As mentioned before, my computer was pretty dusty before I started the memtest86. Could that have caused something?
It doesn’t seem like the problem would fix itself on its own, but I’ll check this again tomorrow when I can run some games.
It might be due to dirt or dust in the RAM socket or on the contacts of the DIMMs. Check the stability after playing more games or using different apps. Which BIOS version are you using on the motherboard? An older one could be the problem, as newer BIOS versions offer better RAM compatibility and improve system stability or performance.