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Game Not Launching - No Error Alert

Game Not Launching - No Error Alert

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williamxll
Member
132
05-20-2023, 06:42 PM
#1
Hello Everyone,
I recently purchased a CyberPowerPC Gamer Master Gaming PC - Black (AMD Ryzen 7 8700F/16GB RAM/2TB SSD/NVIDIA RTX 4060/Win11) and am facing problems when running one of my games. When attempting to launch it, I encounter a "Preparing Game" message, the screen turns black, and then the system either restarts the launcher or just the desktop.
I've examined both the Event Viewer and the Reliability Monitor, but no crash is being recorded. I've also tested the game across all compatibility settings without success. The game was released in 2008 and originally had lower requirements. Other titles from that era are functioning properly.
Any suggestions?
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williamxll
05-20-2023, 06:42 PM #1

Hello Everyone,
I recently purchased a CyberPowerPC Gamer Master Gaming PC - Black (AMD Ryzen 7 8700F/16GB RAM/2TB SSD/NVIDIA RTX 4060/Win11) and am facing problems when running one of my games. When attempting to launch it, I encounter a "Preparing Game" message, the screen turns black, and then the system either restarts the launcher or just the desktop.
I've examined both the Event Viewer and the Reliability Monitor, but no crash is being recorded. I've also tested the game across all compatibility settings without success. The game was released in 2008 and originally had lower requirements. Other titles from that era are functioning properly.
Any suggestions?

B
BRAZ64
Junior Member
14
05-25-2023, 12:12 PM
#2
if the problem is limited to one game among several, then the issue likely lies with that specific game rather than the system itself. check the game's integrity via the provider you bought it from. also, install any redistributables found in the game folder, typically labeled as "Redist" or "common redist".
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BRAZ64
05-25-2023, 12:12 PM #2

if the problem is limited to one game among several, then the issue likely lies with that specific game rather than the system itself. check the game's integrity via the provider you bought it from. also, install any redistributables found in the game folder, typically labeled as "Redist" or "common redist".

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Creeperkilll
Member
201
05-27-2023, 12:10 AM
#3
The game appears to confirm correctly. I located the Redist folder containing a VDF File named "installscript". The standard tool to launch it is Notepad, which also displays ReadMe.txt for the game. Should I paste the content from "installscript" into that file?
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Creeperkilll
05-27-2023, 12:10 AM #3

The game appears to confirm correctly. I located the Redist folder containing a VDF File named "installscript". The standard tool to launch it is Notepad, which also displays ReadMe.txt for the game. Should I paste the content from "installscript" into that file?

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AlffiePyxxel
Junior Member
4
06-01-2023, 07:18 PM
#4
but there are no redistributable files to install?
this would be installation packages for codecs, vc++, directx, etc.?
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AlffiePyxxel
06-01-2023, 07:18 PM #4

but there are no redistributable files to install?
this would be installation packages for codecs, vc++, directx, etc.?

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holototy
Member
212
06-01-2023, 11:17 PM
#5
I put in the DXSETUP file, but I'm uncertain about the next steps. The game isn't starting as expected.
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holototy
06-01-2023, 11:17 PM #5

I put in the DXSETUP file, but I'm uncertain about the next steps. The game isn't starting as expected.

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Brian_Potter
Junior Member
4
06-03-2023, 10:28 PM
#6
Here is the name of the game. That would assist if someone who has been there decided to repair it.
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Brian_Potter
06-03-2023, 10:28 PM #6

Here is the name of the game. That would assist if someone who has been there decided to repair it.

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V_Angel29
Member
187
06-04-2023, 01:59 AM
#7
It's the pc version of MySims.
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V_Angel29
06-04-2023, 01:59 AM #7

It's the pc version of MySims.

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Valkxz
Member
212
06-11-2023, 05:20 PM
#8
Here are the Microsoft Visual C++ Redistributable packages.
Download both 64-bit and 32-bit versions.
Install the 64-bit first, then restart and perform the 32-bit restart to check if the game functions properly.
When launching the game, right-click the .exe file and run it with administrator privileges.
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Valkxz
06-11-2023, 05:20 PM #8

Here are the Microsoft Visual C++ Redistributable packages.
Download both 64-bit and 32-bit versions.
Install the 64-bit first, then restart and perform the 32-bit restart to check if the game functions properly.
When launching the game, right-click the .exe file and run it with administrator privileges.

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SuperFlash2016
Junior Member
32
06-11-2023, 06:40 PM
#9
You're not seeing a choice for a 32-bit version.
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SuperFlash2016
06-11-2023, 06:40 PM #9

You're not seeing a choice for a 32-bit version.

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Devies
Member
185
06-17-2023, 01:27 PM
#10
The only source I discovered confirming it works for PC is that one. When using the Windows capability tool, right-click the .exe file for the game and select the compatibility option. Pick the version that supports older operating systems and proceed accordingly. Also, the 32-bit version should be linked with the x86 architecture.
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Devies
06-17-2023, 01:27 PM #10

The only source I discovered confirming it works for PC is that one. When using the Windows capability tool, right-click the .exe file for the game and select the compatibility option. Pick the version that supports older operating systems and proceed accordingly. Also, the 32-bit version should be linked with the x86 architecture.

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