F5F Stay Refreshed Hardware Desktop Game interruptions occur intermittently with random kernel power issues at runtime.

Game interruptions occur intermittently with random kernel power issues at runtime.

Game interruptions occur intermittently with random kernel power issues at runtime.

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Deneth_
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175
07-31-2016, 05:46 PM
#1
Hello, I've noticed a series of game crashes over the past few months. Initially, they occurred with certain titles and later only in EAC games, then spreading to almost all games except a few. The system freezes completely, restarts repeatedly. Steps I've taken: reinstalled games, updated EAC clients, applied BIOS updates (latest version is 2016), reinstalled Windows Memtest86 without issues, ran Prime95 for three hours without problems, used Furmark which crashed at startup but stabilized afterward, reset GPU settings and avoided crashes, checked the Event Viewer and found Kernel Power Error 41 along with other issues. I've tried fixing machine keys and all available software fixes for Kernel Power Updated Drivers. Despite these efforts, crashes persist. The latest culprit is "The Long Drive" – sometimes I pause the game and it crashes the whole PC. Specifications include an i7-4770 at 3.40GHz (original), 16GB with 4x4GB (2x4 pairs) HyperX Fury DDR3 1866, MSI Z97 PC Mate (original), Gigabyte NVIDIA GTX 1060 6GB (2016/2017), 1TB Samsung 850 EVO SSD (boot drive, 2016), 1TB WD Blue HDD (2016), and an EVGA SuperNOVA 750G1 750W PSU (original). I've also noted which components are original from my 2014 build (likely dated to 2012-2013) and can provide more details if needed. Thanks for your assistance! I just hope I can still enjoy gaming when I have time.
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D
Deneth_
07-31-2016, 05:46 PM #1

Hello, I've noticed a series of game crashes over the past few months. Initially, they occurred with certain titles and later only in EAC games, then spreading to almost all games except a few. The system freezes completely, restarts repeatedly. Steps I've taken: reinstalled games, updated EAC clients, applied BIOS updates (latest version is 2016), reinstalled Windows Memtest86 without issues, ran Prime95 for three hours without problems, used Furmark which crashed at startup but stabilized afterward, reset GPU settings and avoided crashes, checked the Event Viewer and found Kernel Power Error 41 along with other issues. I've tried fixing machine keys and all available software fixes for Kernel Power Updated Drivers. Despite these efforts, crashes persist. The latest culprit is "The Long Drive" – sometimes I pause the game and it crashes the whole PC. Specifications include an i7-4770 at 3.40GHz (original), 16GB with 4x4GB (2x4 pairs) HyperX Fury DDR3 1866, MSI Z97 PC Mate (original), Gigabyte NVIDIA GTX 1060 6GB (2016/2017), 1TB Samsung 850 EVO SSD (boot drive, 2016), 1TB WD Blue HDD (2016), and an EVGA SuperNOVA 750G1 750W PSU (original). I've also noted which components are original from my 2014 build (likely dated to 2012-2013) and can provide more details if needed. Thanks for your assistance! I just hope I can still enjoy gaming when I have time.

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Destiny102
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152
08-04-2016, 01:08 AM
#2
Kernal 41 might stem from several issues. Review your troubleshooting steps and consider removing your GPU to inspect the PCIe slot pins on your motherboard for any signs of discoloration or corrosion. Your board appears to have two PCIe X16 slots. Have you attempted to run your GPU in the second slot?
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Destiny102
08-04-2016, 01:08 AM #2

Kernal 41 might stem from several issues. Review your troubleshooting steps and consider removing your GPU to inspect the PCIe slot pins on your motherboard for any signs of discoloration or corrosion. Your board appears to have two PCIe X16 slots. Have you attempted to run your GPU in the second slot?

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Ferus_v2
Junior Member
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10
08-06-2016, 11:30 AM
#3
Everything seemed fine except for a lot of dust inside the case, which I cleared out. Then I changed the PCIe connections. So far there have been no problems, but I’ll run a stress test this evening and share the results. Thanks!
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Ferus_v2
08-06-2016, 11:30 AM #3

Everything seemed fine except for a lot of dust inside the case, which I cleared out. Then I changed the PCIe connections. So far there have been no problems, but I’ll run a stress test this evening and share the results. Thanks!

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XxKripxDeMoNxX
Senior Member
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536
08-06-2016, 11:55 AM
#4
It's improved somewhat, but the system keeps failing on ESC during long drives. Any suggestions for further fixes?
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XxKripxDeMoNxX
08-06-2016, 11:55 AM #4

It's improved somewhat, but the system keeps failing on ESC during long drives. Any suggestions for further fixes?

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Giorgosmy157
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73
08-06-2016, 03:30 PM
#5
Continuing to post updates as there are no new answers yet. Feel free to share ideas or improvements.
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Giorgosmy157
08-06-2016, 03:30 PM #5

Continuing to post updates as there are no new answers yet. Feel free to share ideas or improvements.

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Root_Winder
Junior Member
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35
08-06-2016, 03:46 PM
#6
If anyone finds this discussion later, I filed a warranty claim for my power supply, and it appears to have fixed the problems.
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Root_Winder
08-06-2016, 03:46 PM #6

If anyone finds this discussion later, I filed a warranty claim for my power supply, and it appears to have fixed the problems.

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