F5F Stay Refreshed Software PC Gaming Game crashes while running. I have a DXDiag report here if needed. Any help is welcome!

Game crashes while running. I have a DXDiag report here if needed. Any help is welcome!

Game crashes while running. I have a DXDiag report here if needed. Any help is welcome!

N
Nairolf27
Member
54
09-07-2026, 08:08 AM
#1
I have been playing Call of Duty lately but the game keeps crashing. It could happen right after a few minutes or maybe after a longer time has passed. I'm using Windows 11 and my graphics card is an RTX 3090. Here is the crash report, thanks!
N
Nairolf27
09-07-2026, 08:08 AM #1

I have been playing Call of Duty lately but the game keeps crashing. It could happen right after a few minutes or maybe after a longer time has passed. I'm using Windows 11 and my graphics card is an RTX 3090. Here is the crash report, thanks!

M
mcbudder2004
Senior Member
687
09-07-2026, 09:36 AM
#2
Which COD game is it? Do other PC games crash too? Try a clean re-install of NVIDIA GPU drivers. What are your CPU and GPU temperatures when the game crashes or while you play? How long can you play COD without crashing? I see three faulty parameters: P1/process name, process name, and Razer Synapse 3.exe. Anyway, first post your PC specs properly. Always include complete system specs with driver or hardware questions. Avoid posting DXDiag reports because they have too much useless info. Posting a DxDiag instead of a System Spec list makes it harder for people to help you. Please supply these details as accurately as possible:
- CPU make and model# (clock speed, voltage, type of cooler, "Core" temperature at idle and load)
- Motherboard make & model# (include BIOS version if your graphics card isn't recognized or if you have stability issues)
- RAM (amount, clock speed, model#/link kit, configuration)
- Graphics card(s) make and model# (clock speed, voltage if modified, Driver version, GPU temp at idle and load)
- Power supply make,model#, "AND" age (note if using 110V or 220V AC input)
- HDD/SSD configuration (like RAID setup, backup, OS drive, etc.)
- Case/Chasis make,model# (fan make, model#, and config if having thermal issues)
- Operating System (If Windows note Framework and service pack version)
- Monitor make, model#, and resolution (If model# is unknown list resolution and refresh rate)

*If the unit is a "laptop" or "All-in-one" system you must note the make and model#. Be sure you are ALWAYS using the OEM/manufacturer's Driver updates. NA*
*If "Crashing":*
- Note the nature of the crash in detail, as there are several definitions for the word "crash". In your case does the game crash directly to desktop or does it reboot afterwards?
*If performance or even crashing related issue:*
- Note the exact point where performance reduction occurred (like after Windows update, after BIOS update, after driver update, after thermal shutdown, after hardware change/upgrade etc.)

For diagnostic purposes please disable:
- Any/all Antivirus/Anti-malware software
- Any/all OSD monitoring software
- ALL overclocks outside of factory specs
M
mcbudder2004
09-07-2026, 09:36 AM #2

Which COD game is it? Do other PC games crash too? Try a clean re-install of NVIDIA GPU drivers. What are your CPU and GPU temperatures when the game crashes or while you play? How long can you play COD without crashing? I see three faulty parameters: P1/process name, process name, and Razer Synapse 3.exe. Anyway, first post your PC specs properly. Always include complete system specs with driver or hardware questions. Avoid posting DXDiag reports because they have too much useless info. Posting a DxDiag instead of a System Spec list makes it harder for people to help you. Please supply these details as accurately as possible:
- CPU make and model# (clock speed, voltage, type of cooler, "Core" temperature at idle and load)
- Motherboard make & model# (include BIOS version if your graphics card isn't recognized or if you have stability issues)
- RAM (amount, clock speed, model#/link kit, configuration)
- Graphics card(s) make and model# (clock speed, voltage if modified, Driver version, GPU temp at idle and load)
- Power supply make,model#, "AND" age (note if using 110V or 220V AC input)
- HDD/SSD configuration (like RAID setup, backup, OS drive, etc.)
- Case/Chasis make,model# (fan make, model#, and config if having thermal issues)
- Operating System (If Windows note Framework and service pack version)
- Monitor make, model#, and resolution (If model# is unknown list resolution and refresh rate)

*If the unit is a "laptop" or "All-in-one" system you must note the make and model#. Be sure you are ALWAYS using the OEM/manufacturer's Driver updates. NA*
*If "Crashing":*
- Note the nature of the crash in detail, as there are several definitions for the word "crash". In your case does the game crash directly to desktop or does it reboot afterwards?
*If performance or even crashing related issue:*
- Note the exact point where performance reduction occurred (like after Windows update, after BIOS update, after driver update, after thermal shutdown, after hardware change/upgrade etc.)

For diagnostic purposes please disable:
- Any/all Antivirus/Anti-malware software
- Any/all OSD monitoring software
- ALL overclocks outside of factory specs