Game crashes
Game crashes
Hello there,
Since the 20th of last month I've experienced unexpected game crashes with no clear cause. I've reinstalled the drivers several times and switched to older versions, yet the issue persists.
The error in the event viewer is:
Faulting application name: rs2client.exe, version: 926.4.0.0, time stamp: 0x63568a2d
Faulting module name: atio6axx.dll, version: 31.0.12027.7000, time stamp: 0x6351b15d
Exception code: 0xc0000005
Fault offset: 0x00000000009423dd
Faulting process ID: 0x2b84
Faulting application start time: 0x01d8fcf65329e3d9
Faulting application path: C:\ProgramData\Jagex\launcher\rs2client.exe
Faulting module path: C:\WINDOWS\System32\DriverStore\FileRepository\u0384804.inf_amd64_41ca4ca6939f5e56\B384763\atio6axx.dll
Report ID: 020fee22-e3f0-4e3a-90ed-f85bdde36936
Faulting package full name:
Faulting package-relative application ID:
running :-
Processor Intel® Core™ i5-9400 CPU @ 2.90GHz, 2904 Mhz, 6 Core(s), 6 Logical Processor(s)
BaseBoard Product H310CM-ITX/ac
Name Radeon RX 570 Series
crucial 16gb ddr4 ram
I think the issue might be linked to the atio6axx file, but after many online attempts to resolve it, I'm feeling quite stuck.
Many thanks, John
CPU: Intel® Core™ i5-9400 processor @ 2.90GHz, 2904 Mhz, 6 cores, 6 logical processors
Motherboard: asrock
Memory: crucial 16gb ram at 2600mhz
Storage: WD Green 120 GB internal SSD, 2.5 Inch SATA
GPU: amd radeon rx570
Power Supply: SilverStone SST-ST45SF v 3.0 - SFX Series, 450W 80
Chassis: thermaltake
Operating System: windows 11
Display: Samsung LF22T450F, Benq RL2455, PHILLIPS FTV
The power supply is around two years old; drivers were current at that time.
GPU: amd radeon rx570
PSU: SilverStone SST-ST45SF v 3.0 - SFX Series, 450W 80
You might want to upgrade to a more powerful PSU, possibly from someone with a well-built system that has at least 550W of capacity for the whole setup. This could help get the build back on track.