F5F Stay Refreshed Software PC Gaming G2a is responsible for the account breach.

G2a is responsible for the account breach.

G2a is responsible for the account breach.

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byMarkosYT
Junior Member
15
01-31-2023, 08:41 PM
#11
I informed you that the EA is problematic. Please attempt to update your passwords and reach out to G2A.
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byMarkosYT
01-31-2023, 08:41 PM #11

I informed you that the EA is problematic. Please attempt to update your passwords and reach out to G2A.

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yoman199
Member
68
01-31-2023, 10:42 PM
#12
I just did it, he shared a link to an old thread about selling that included my MSN email, which matches my G2A email. He also mentioned it could be the reason for your problem.
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yoman199
01-31-2023, 10:42 PM #12

I just did it, he shared a link to an old thread about selling that included my MSN email, which matches my G2A email. He also mentioned it could be the reason for your problem.

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70
02-02-2023, 07:12 AM
#13
They obtained your email through the platform's system. The phrase refers to using a code from a game redemption to gain access to your account.
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Best_Skywalker
02-02-2023, 07:12 AM #13

They obtained your email through the platform's system. The phrase refers to using a code from a game redemption to gain access to your account.

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FrostAllMighty
Junior Member
2
02-06-2023, 06:10 AM
#14
Occasionally customer service can provide access to an account when you forget your password by giving them a retail CD key you used to activate a game, demonstrating ownership.
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FrostAllMighty
02-06-2023, 06:10 AM #14

Occasionally customer service can provide access to an account when you forget your password by giving them a retail CD key you used to activate a game, demonstrating ownership.

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jesselove5
Member
81
02-06-2023, 03:06 PM
#15
since my G2A PayPal account and origin account use the same email address, during my purchase it displayed the PayPal account that sent the funds first, then indicated where to send the game redemption code. as mentioned before, if you claim you lost your password but have a redemption code used, you may still gain access.
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jesselove5
02-06-2023, 03:06 PM #15

since my G2A PayPal account and origin account use the same email address, during my purchase it displayed the PayPal account that sent the funds first, then indicated where to send the game redemption code. as mentioned before, if you claim you lost your password but have a redemption code used, you may still gain access.

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394
Junior Member
16
02-12-2023, 12:41 PM
#16
It’s really unreasonable. They need to enforce a minimum of two authentication factors instead of relying on just one.
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394
02-12-2023, 12:41 PM #16

It’s really unreasonable. They need to enforce a minimum of two authentication factors instead of relying on just one.

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BroZockerLuca
Member
73
02-13-2023, 03:17 AM
#17
In short, the hacker mentioned being from the USA but currently in Algeria for business. When they noticed changes to my country, name, ID, email, and password, it was obvious what was happening.
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BroZockerLuca
02-13-2023, 03:17 AM #17

In short, the hacker mentioned being from the USA but currently in Algeria for business. When they noticed changes to my country, name, ID, email, and password, it was obvious what was happening.

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DeGekkeTijger
Member
110
02-17-2023, 04:42 AM
#18
Hello cd5josh, remember that the seller never accesses your personal details. They only view the code sold in their auction and its status. At the end, the seller can only rate the transaction. If your EA account is hacked, it doesn’t link to your purchase in G2A, even if you used PayPal. We don’t keep your personal data, so an attack on your account can’t be carried out through our site. In such a situation, please reach out to EA Support to resolve the issue. For more questions, check G2A’s FAQ or contact them via live chat or ticket. Our team is available 24/7. See you again at G2A! James G2A Team
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DeGekkeTijger
02-17-2023, 04:42 AM #18

Hello cd5josh, remember that the seller never accesses your personal details. They only view the code sold in their auction and its status. At the end, the seller can only rate the transaction. If your EA account is hacked, it doesn’t link to your purchase in G2A, even if you used PayPal. We don’t keep your personal data, so an attack on your account can’t be carried out through our site. In such a situation, please reach out to EA Support to resolve the issue. For more questions, check G2A’s FAQ or contact them via live chat or ticket. Our team is available 24/7. See you again at G2A! James G2A Team

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176
02-17-2023, 05:29 AM
#19
I challenge your Story Nonsense. It’s impossible for any Seller to "hack" your account since you purchased a Key from them. They have no knowledge of your personal details. Perhaps remove some hidden backdoors and keylockers from your system, and avoid clicking on suspicious links in unfamiliar emails.
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NutzSquirrelYT
02-17-2023, 05:29 AM #19

I challenge your Story Nonsense. It’s impossible for any Seller to "hack" your account since you purchased a Key from them. They have no knowledge of your personal details. Perhaps remove some hidden backdoors and keylockers from your system, and avoid clicking on suspicious links in unfamiliar emails.

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