Frequencies of general failures during ping tests
Frequencies of general failures during ping tests
Hi, I’ve always managed my technical problems by myself, but this time I need some assistance. I’m experiencing “lags” while playing, so I ran a ping to www.google.com and noticed intermittent “General failure” messages over time. The ping stayed consistent, which makes me think the issue isn’t with my internet service provider. This problem also occurs when I test my own router (192.168.1.1) and not on other devices. When the “General failure” appears, the small internet icon at the bottom turns red for a second before returning to normal—like a wire was disconnected or my Ethernet adapter was restarting.
What I did:
1. Cleared my DNS (though I expected it wouldn’t help).
2. Updated the network adapter driver for Intel Ethernet Connection on an Asus Prime Z270.
3. Updated Windows 10 without other issues.
4. Temporarily disabled the firewall.
5. Kept searching for a solution, ending up stuck on YouTube.
I’m really confused about where the problem is coming from. I’ve tried everything but still can’t figure it out.
It seems like a possible NIC issue. A general failure often means the adapter can't queue or transmit the packet for any reason.
You may want to test a different Ethernet connection. It's possible to mimic that effect by simulating 'network cable unplugged'.
Issue addressed successfully! I connected my Ethernet cable to a USB adapter (see link). It hasn't been disconnected. Your question about whether the USB adapter uses the same NIC as the main system or has its own is still relevant. Or could your motherboard support multiple NICs, such as one for USB and another for general use?
Thanks, you were right. It seems the motherboard likely has several network cards based on the adapter used. That helped avoid the need to purchase a new one.
The adapter manages connections and has its own physical component. NIC is simply referred to as a Network Interface Card. For this talk, consider it as any device with a network port. The Prime Z270-K seems to have one built-in adapter, so you can stick with the USB version or opt for a PCIe expansion if you prefer more onboard presence.
I'm not sure about your system, but do you use Windows 10 version 1809?