F5F Stay Refreshed Hardware Desktop Freezing screen ?

Freezing screen ?

Freezing screen ?

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HappyMiner_gr
Member
78
03-25-2019, 04:34 PM
#1
Hello everyone, here I am once more seeking assistance.
šŸ˜€
I recently switched my main monitor to a Samsung G5 27-inch curved, and the LG Ultragear 27-inch is set up as a second display.
My issue is that while playing MMORPG games like Lineage 2 and other titles, pressing ALT f4 causes the second game to freeze for about two minutes. I’m trying to understand why this happens.
I also have a Ryzen 5 3600 CPU and an RTX 2060 GPU.
I believe this configuration should support two 27-inch monitors smoothly.
Before that, I used an Acer 27-inch curved monitor with 165Hz. I don’t recall any freezing problems there.
H
HappyMiner_gr
03-25-2019, 04:34 PM #1

Hello everyone, here I am once more seeking assistance.
šŸ˜€
I recently switched my main monitor to a Samsung G5 27-inch curved, and the LG Ultragear 27-inch is set up as a second display.
My issue is that while playing MMORPG games like Lineage 2 and other titles, pressing ALT f4 causes the second game to freeze for about two minutes. I’m trying to understand why this happens.
I also have a Ryzen 5 3600 CPU and an RTX 2060 GPU.
I believe this configuration should support two 27-inch monitors smoothly.
Before that, I used an Acer 27-inch curved monitor with 165Hz. I don’t recall any freezing problems there.

F
ferrozoidinho
Junior Member
13
03-25-2019, 10:24 PM
#2
Also I'm using a Ryzen 5 3600 CPU and an RTX 2060 GPU.
I believe this configuration should support two 27-inch monitors without any problems.
When sharing a troubleshooting thread, it's standard to provide full system details. Please list the specifications as follows:
CPU: CPU cooler: Motherboard: RAM: SSD/HDD: GPU: PSU: Chassis: OS: Monitor:
include the age of the PSU along with its make and model. BIOS version for your motherboard at this time.
What driver version are you using for your Nvidia RTX 2060?
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ferrozoidinho
03-25-2019, 10:24 PM #2

Also I'm using a Ryzen 5 3600 CPU and an RTX 2060 GPU.
I believe this configuration should support two 27-inch monitors without any problems.
When sharing a troubleshooting thread, it's standard to provide full system details. Please list the specifications as follows:
CPU: CPU cooler: Motherboard: RAM: SSD/HDD: GPU: PSU: Chassis: OS: Monitor:
include the age of the PSU along with its make and model. BIOS version for your motherboard at this time.
What driver version are you using for your Nvidia RTX 2060?

M
mewa11
Member
195
04-03-2019, 07:43 AM
#3
I'm sorry for the missing details.
CPU model is Ryzen 5 3600
Cooler is Mastercooler, standard with two fans
Motherboard is TUF gaming B450 plus II
RAM is 16GB Corsair 3200 DDR4
SSD is SSDm2, multiple drives, running Windows on WD SSDm2
Tower model is Corsair 4000D
Operating system is Windows 10 64 bit
Monitor is Samsung G5 curved 27 inches and an LG Ultragear
Power supply is a regular Mastercooler, approximately 550 watts
BIOS hasn't been updated in about two years
Nvidia drivers are current to the latest version of the software
M
mewa11
04-03-2019, 07:43 AM #3

I'm sorry for the missing details.
CPU model is Ryzen 5 3600
Cooler is Mastercooler, standard with two fans
Motherboard is TUF gaming B450 plus II
RAM is 16GB Corsair 3200 DDR4
SSD is SSDm2, multiple drives, running Windows on WD SSDm2
Tower model is Corsair 4000D
Operating system is Windows 10 64 bit
Monitor is Samsung G5 curved 27 inches and an LG Ultragear
Power supply is a regular Mastercooler, approximately 550 watts
BIOS hasn't been updated in about two years
Nvidia drivers are current to the latest version of the software

H
heyitsjackson
Member
170
04-10-2019, 02:03 PM
#4
CPU cooler is Mastercooler, just a standard model with two fans. Coolermaster offers several options, are you interested in the Hyper 212 Turbo model? Mastercooler claims around 550w. You referred to Coolermaster, but your query mentions a 550W unit. We’d need more details—specifically the model year and make—to proceed. If unsure, removing the side panels from your case could help; you can check the stickers on your PSU or share photos for identification. I have instructions on how to upload images to our site in my profile.

BIOS hasn’t been updated in about two years, so we’ll need to confirm the BIOS version you’re using.

Nvidia drivers are kept up to date with the latest app version.

Avoid vague phrases like ā€œlatestā€ or ā€œup to dateā€; provide the exact version number instead.
H
heyitsjackson
04-10-2019, 02:03 PM #4

CPU cooler is Mastercooler, just a standard model with two fans. Coolermaster offers several options, are you interested in the Hyper 212 Turbo model? Mastercooler claims around 550w. You referred to Coolermaster, but your query mentions a 550W unit. We’d need more details—specifically the model year and make—to proceed. If unsure, removing the side panels from your case could help; you can check the stickers on your PSU or share photos for identification. I have instructions on how to upload images to our site in my profile.

BIOS hasn’t been updated in about two years, so we’ll need to confirm the BIOS version you’re using.

Nvidia drivers are kept up to date with the latest app version.

Avoid vague phrases like ā€œlatestā€ or ā€œup to dateā€; provide the exact version number instead.

A
AussieGamerYT
Member
70
04-12-2019, 08:27 AM
#5
I'm sorry for the delayed reply. To verify all PSU details you requested, I need to disconnect the whole PC and remove the screws—it would be quite difficult, but if it helps me resolve your issue, I'll try.
Regarding the graphics card driver, its version is 580.97.
The BIOS seems a bit unusual, so I'll note them all down.
BIOS-Version/-Date: American Megatrends Inc. 3211, 10.08.2021
SMBIOS-Version: 3.3
A
AussieGamerYT
04-12-2019, 08:27 AM #5

I'm sorry for the delayed reply. To verify all PSU details you requested, I need to disconnect the whole PC and remove the screws—it would be quite difficult, but if it helps me resolve your issue, I'll try.
Regarding the graphics card driver, its version is 580.97.
The BIOS seems a bit unusual, so I'll note them all down.
BIOS-Version/-Date: American Megatrends Inc. 3211, 10.08.2021
SMBIOS-Version: 3.3

M
Mega_Ryachu
Member
150
04-12-2019, 12:19 PM
#6
Motherboard is a Tuf gaming b550
Is this;
TUF GAMING B550-PLUS|Motherboards|ASUS Global
Experience elevated tech interaction with TUF GAMING B550-PLUS - Top-tier gaming motherboard combining advanced features for rock-solid, unparalleled performance.
www.asus.com
the motherboard you're working with? If so;
BIOS-Version/-Date American Megatrends Inc. 3211, 10.08.2021
BIOS version 3211 isn't listed on the support site which would indicate that the BIOS version was unstable to keep up. Make sure you're on the latest chipset drivers, then update the BIOS to version 3631.
You can use this guide to help flash the BIOS;
View: https://www.youtube.com/watch?v=GzpVSOtaKBU
different board but the principle remains the same.
To check all PSU information you ask i have to unplug the whole PC and unscrew and see it its kind to much trouble but if you think it can help me solve my problem i will do it.
The saying goes,
help me, help you
. If you can't help me with info, then we're just wasting time with all this back and forth.
M
Mega_Ryachu
04-12-2019, 12:19 PM #6

Motherboard is a Tuf gaming b550
Is this;
TUF GAMING B550-PLUS|Motherboards|ASUS Global
Experience elevated tech interaction with TUF GAMING B550-PLUS - Top-tier gaming motherboard combining advanced features for rock-solid, unparalleled performance.
www.asus.com
the motherboard you're working with? If so;
BIOS-Version/-Date American Megatrends Inc. 3211, 10.08.2021
BIOS version 3211 isn't listed on the support site which would indicate that the BIOS version was unstable to keep up. Make sure you're on the latest chipset drivers, then update the BIOS to version 3631.
You can use this guide to help flash the BIOS;
View: https://www.youtube.com/watch?v=GzpVSOtaKBU
different board but the principle remains the same.
To check all PSU information you ask i have to unplug the whole PC and unscrew and see it its kind to much trouble but if you think it can help me solve my problem i will do it.
The saying goes,
help me, help you
. If you can't help me with info, then we're just wasting time with all this back and forth.

L
lilacfox
Junior Member
11
04-14-2019, 08:53 AM
#7
You're correct, I'll start with Bios and chipset updates before checking the PSU. Thanks for the update.
L
lilacfox
04-14-2019, 08:53 AM #7

You're correct, I'll start with Bios and chipset updates before checking the PSU. Thanks for the update.

V
VEGETA12356745
Junior Member
22
04-14-2019, 09:29 AM
#8
Check if the link you shared matches the one you have. Using an incorrect BIOS version for the wrong board could cause the motherboard to fail.
V
VEGETA12356745
04-14-2019, 09:29 AM #8

Check if the link you shared matches the one you have. Using an incorrect BIOS version for the wrong board could cause the motherboard to fail.

P
Pferdekebab
Junior Member
20
04-22-2019, 01:49 AM
#9
I'm sorry, I made a mistake with the motherboard. It's not 550B but an Asus TUF gaming B450 gaming plus II. Thankfully, I didn't update anything before checking the information again.
I updated the chipset to the latest driver for the correct motherboard, but I couldn't find any help on the BIOS. I found the right update, but when I tried to read the file it froze and didn't do anything for a while—I even had a heart attack—but the computer kept running.
P
Pferdekebab
04-22-2019, 01:49 AM #9

I'm sorry, I made a mistake with the motherboard. It's not 550B but an Asus TUF gaming B450 gaming plus II. Thankfully, I didn't update anything before checking the information again.
I updated the chipset to the latest driver for the correct motherboard, but I couldn't find any help on the BIOS. I found the right update, but when I tried to read the file it froze and didn't do anything for a while—I even had a heart attack—but the computer kept running.

M
MaesterEgg
Junior Member
38
04-29-2019, 04:20 PM
#10
Come and fix your details. I'm putting a hold on suggestions until you verify your specs.
M
MaesterEgg
04-29-2019, 04:20 PM #10

Come and fix your details. I'm putting a hold on suggestions until you verify your specs.

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