Freeze during Fortnite gameplay
Freeze during Fortnite gameplay
I am a mom of boys and have been researching and doing everything possible to help them when they have PC issues. My one son has a lot of freezing when playing games especially Fortnite. I have recently bought an Asus AC5300 tri-band router to help with congestion and he is still having issues. I got this router bc a WiFi 6 didn’t seem to be with it when we don’t have electronics that are WiFi 6. And I was stuck between the Asus and Netgear nighthawk. He said the router seemed to help some and it doesn’t happen as often but sometimes it is worse then other times. His ping is high. His FPS has increased but I am just starting to learn gaming PC for them and after months of trying new things, saving for the gaming router and more I am at a loss on how to help him. Anyone that can give me some suggestions or ideas would be greatly appreciated.
When you power on the computer, press the del key during setup. This will take you to the BIOS screen. Check the top of the page to see the memory speed at 2400MHZ or 3200MHZ, please. I’m guessing he’s using wireless connectivity? How close is the computer to the router? Is there a possibility to connect via Ethernet directly from the computer to the router? Try this method using his Wi-Fi, open the control panel, navigate to Device Manager under Hardware and Sound, click on Device Manager, then go to Network adapters, select Wi-Fi, proceed to properties, click on it, move to the top tab labeled Advanced, click on that, then go to roaming aggressiveness. On the right side there should be a small option...
The pc setup includes the motherboard, the chosen CPU, the GPU (video card), the amount and type of RAM, and other necessary components.
CPU is Intel Core i5-8400 @2.80GHz. RAM installed is 16GB (recent upgrade in the past two months). Running on a 64-bit x64 operating system. Storage includes Adata Su650 and WDC WD10EZeX-08WN4A0. GPU is NVIDIA GeForce GTX 1060 3GB. Upgrading this part is planned but delayed due to chip shortages and high costs. The motherboard is a Rockchip B360M IB-R1. I also purchased a 5TB SeaGate portable hard drive and transferred most downloads there, not system files. I hope this is useful.
If you turn on computer, tap the del key while it is setting up. This will bring you to the bios window. Look at the top of the page and tell me what speed the memory is running at I.E. 2400MHZ,3200MHZ plz. I am assuming he is playing on the wireless? How far is the computer from the router? Any chance of setting up a Ethernet/ hard line from the computer to the router? Try this with his wifi, open control pane, go to device manager in hardware and sound, click on device manager a window will open, go to network adapters, click on wifi, go to down to properties and click on that, go to top tab that says advanced click on that, a window will open, go down to roaming aggressiveness, click on that, to the right will be a small window that says value: change it to highest, hit ok and restart computer. See if it gets a better wifi signal and helps at all.
It says 2800MHz . He has an Ethernet connection and the router is below his bedroom downstairs and about 5/7 feet to the side of this room. I do have a cord going to a switch board and the switch board to the computers. (I bought the switchboard awhile ago thinking that would help before I learned about the gaming routers) I did do what you said for the WiFi though.
Thank you so much for answering my question and trying to help me through this! I do truly appreciate it!