F5F Stay Refreshed Power Users Networks Find support for your Comcast device or get guidance on setting it up correctly.

Find support for your Comcast device or get guidance on setting it up correctly.

Find support for your Comcast device or get guidance on setting it up correctly.

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51
10-16-2020, 11:19 AM
#11
You don’t need to sift through piles of technical sheets. For a maximum of 940 Mbps, a Docsis 3.1 modem with gigabit ports works well. To reach speeds above Gigabit, opt for a modem featuring a 2.5 Gbps Ethernet connection—the S33 is currently the top choice. Keep in mind these are just modems; if you aim for higher speeds, you’ll need a Docsis 3.1 model. These recommendations apply only to modems, not routers with built-in networks. To achieve Gigabit or faster, you must use a Docsis 3.1 modem. Also, avoid the Comcast list since they’ve tested these devices and should integrate smoothly on their network. Consider your location and any additional costs for data plans depending on whether you rent equipment from Comcast. If you skip renting, the extra data fee jumps $5 per month. Unlimited data with a gateway adds $25 monthly, while unlimited data with your own equipment costs an extra $30 per month. Cat 5e is required for Gigabit and 2.5 Gbps; Cat5 seems suitable for up to 100 Mbps.
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UltimoScorpion
10-16-2020, 11:19 AM #11

You don’t need to sift through piles of technical sheets. For a maximum of 940 Mbps, a Docsis 3.1 modem with gigabit ports works well. To reach speeds above Gigabit, opt for a modem featuring a 2.5 Gbps Ethernet connection—the S33 is currently the top choice. Keep in mind these are just modems; if you aim for higher speeds, you’ll need a Docsis 3.1 model. These recommendations apply only to modems, not routers with built-in networks. To achieve Gigabit or faster, you must use a Docsis 3.1 modem. Also, avoid the Comcast list since they’ve tested these devices and should integrate smoothly on their network. Consider your location and any additional costs for data plans depending on whether you rent equipment from Comcast. If you skip renting, the extra data fee jumps $5 per month. Unlimited data with a gateway adds $25 monthly, while unlimited data with your own equipment costs an extra $30 per month. Cat 5e is required for Gigabit and 2.5 Gbps; Cat5 seems suitable for up to 100 Mbps.

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imAshh
Junior Member
35
10-18-2020, 03:24 AM
#12
What are you spending on? A splitter or a network switch? If it's a switch, could you share the brand and model? Which ports do they support and what speeds are available? Understanding this would be useful moving forward. It would be disappointing to upgrade to a gigabit connection only to find yourself stuck with Cat5 Ethernet (max 100Mbps). At least Cat5e or better can handle gigabit speeds. The quickest method is checking the PC's network card speed on the connected port, while a more detailed approach involves examining the cable labels inside the wall faceplates.
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imAshh
10-18-2020, 03:24 AM #12

What are you spending on? A splitter or a network switch? If it's a switch, could you share the brand and model? Which ports do they support and what speeds are available? Understanding this would be useful moving forward. It would be disappointing to upgrade to a gigabit connection only to find yourself stuck with Cat5 Ethernet (max 100Mbps). At least Cat5e or better can handle gigabit speeds. The quickest method is checking the PC's network card speed on the connected port, while a more detailed approach involves examining the cable labels inside the wall faceplates.

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tonylaflem
Member
218
10-19-2020, 03:01 AM
#13
I just spoke with them and we’re covering 25Mbps. The bill ended and we were downgraded to a 10 Mbps plan (2-4 Mbps). It’s an HP procurement switch model 2524 J4813A, provided by a neighbor who does similar work for big companies—though I’m not sure if he handles anything else besides that. The old cabling is Cat 5e, which is over a decade old now (installed before I started junior high, around 20 years ago). For the security side, we have Cat 6 cables, and we use a net gear router that’s at least 12 years old. It connects from the Xfinity box to the splitter and then to the rest of the house not connected to Wi-Fi.
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tonylaflem
10-19-2020, 03:01 AM #13

I just spoke with them and we’re covering 25Mbps. The bill ended and we were downgraded to a 10 Mbps plan (2-4 Mbps). It’s an HP procurement switch model 2524 J4813A, provided by a neighbor who does similar work for big companies—though I’m not sure if he handles anything else besides that. The old cabling is Cat 5e, which is over a decade old now (installed before I started junior high, around 20 years ago). For the security side, we have Cat 6 cables, and we use a net gear router that’s at least 12 years old. It connects from the Xfinity box to the splitter and then to the rest of the house not connected to Wi-Fi.

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XGigaPL
Member
172
10-19-2020, 04:30 AM
#14
When you purchase your own router, the ISP won’t provide technical assistance for it. You’ll need to contact the manufacturer for help. The ISP typically only offers support for the modem. People who have been using the same technology for over 50 years are still quite outdated.
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XGigaPL
10-19-2020, 04:30 AM #14

When you purchase your own router, the ISP won’t provide technical assistance for it. You’ll need to contact the manufacturer for help. The ISP typically only offers support for the modem. People who have been using the same technology for over 50 years are still quite outdated.

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Askatal
Member
223
10-19-2020, 07:48 AM
#15
Check for a hardware improvement. https://www.xfinity.com/support/articles...userguides
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Askatal
10-19-2020, 07:48 AM #15

Check for a hardware improvement. https://www.xfinity.com/support/articles...userguides

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GreatClub542
Junior Member
12
10-19-2020, 01:11 PM
#16
they seem outdated regarding technology—the older person can operate a TV and use the limited YT app that came with it, along with its included extras. the wife relies solely on crafting software, not realizing that saving more files to the drive slows it down, especially on a laptop.
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GreatClub542
10-19-2020, 01:11 PM #16

they seem outdated regarding technology—the older person can operate a TV and use the limited YT app that came with it, along with its included extras. the wife relies solely on crafting software, not realizing that saving more files to the drive slows it down, especially on a laptop.

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TheTaddy
Junior Member
19
10-19-2020, 06:35 PM
#17
They don't seem to be familiar with the details. Xfinity bills around $15 to $25 monthly for a gateway, which is closer to the $25 mark if you opt for unlimited data. Many customers choose their own devices to cut costs. Prices typically jump once or twice a year, making any savings look positive.
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TheTaddy
10-19-2020, 06:35 PM #17

They don't seem to be familiar with the details. Xfinity bills around $15 to $25 monthly for a gateway, which is closer to the $25 mark if you opt for unlimited data. Many customers choose their own devices to cut costs. Prices typically jump once or twice a year, making any savings look positive.

B
Bilking
Junior Member
2
10-19-2020, 07:12 PM
#18
It's 25 when you use mesh.
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Bilking
10-19-2020, 07:12 PM #18

It's 25 when you use mesh.

H
HerrBioLehrer
Member
51
10-21-2020, 07:34 AM
#19
It costs $25 with unlimited data. If you’re lucky enough to live in the North East, there hasn’t been a cap yet. Right now, we don’t charge for unlimited and you have 1.2 TB before you start paying $10 for every 50 gigs over the limit.
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HerrBioLehrer
10-21-2020, 07:34 AM #19

It costs $25 with unlimited data. If you’re lucky enough to live in the North East, there hasn’t been a cap yet. Right now, we don’t charge for unlimited and you have 1.2 TB before you start paying $10 for every 50 gigs over the limit.

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m4xesh3pard
Member
177
10-22-2020, 08:17 PM
#20
It seems confusing. For identical gear, changing the agreement shouldn’t raise the rental price if you’re using the same items.
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m4xesh3pard
10-22-2020, 08:17 PM #20

It seems confusing. For identical gear, changing the agreement shouldn’t raise the rental price if you’re using the same items.

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