F5F Stay Refreshed Hardware Desktop Fascinating, and maybe a challenge that doesn't have a solution.

Fascinating, and maybe a challenge that doesn't have a solution.

Fascinating, and maybe a challenge that doesn't have a solution.

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ICEbreaker_MC_
Member
74
09-09-2021, 09:16 PM
#1
You're trying to expand the setup with more monitors on Windows 11 micro-PCs. The devices use Intel UHD chipsets and have HDMI/DP ports. The main issue is that when you connect a DP cable, the device monitor doesn't update and Windows can't recognize extra displays. You need to verify compatibility and possible fixes.

Consider these steps in order:
1. Confirm the exact chipset model or model number of the micro-PC.
2. Check if the HDMI/DP ports support additional displays (some ports may require specific configurations).
3. Ensure the operating system is up to date, especially for display drivers.
4. Test connecting a known working monitor to see if the issue persists.
5. If possible, consult procurement records or contact the vendor for model details.
6. Explore driver updates or alternative solutions like using a hub or switch.
7. If budget allows, consider higher-cost options such as dedicated display controllers.
I
ICEbreaker_MC_
09-09-2021, 09:16 PM #1

You're trying to expand the setup with more monitors on Windows 11 micro-PCs. The devices use Intel UHD chipsets and have HDMI/DP ports. The main issue is that when you connect a DP cable, the device monitor doesn't update and Windows can't recognize extra displays. You need to verify compatibility and possible fixes.

Consider these steps in order:
1. Confirm the exact chipset model or model number of the micro-PC.
2. Check if the HDMI/DP ports support additional displays (some ports may require specific configurations).
3. Ensure the operating system is up to date, especially for display drivers.
4. Test connecting a known working monitor to see if the issue persists.
5. If possible, consult procurement records or contact the vendor for model details.
6. Explore driver updates or alternative solutions like using a hub or switch.
7. If budget allows, consider higher-cost options such as dedicated display controllers.

R
Renders
Member
67
09-09-2021, 11:17 PM
#2
Start by reviewing the BIOS settings to identify any options that disable or restrict the display port functionality.
R
Renders
09-09-2021, 11:17 PM #2

Start by reviewing the BIOS settings to identify any options that disable or restrict the display port functionality.

M
Monica252
Junior Member
15
09-17-2021, 06:41 AM
#3
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Monica252
09-17-2021, 06:41 AM #3

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WhatsThePack
Member
215
09-17-2021, 07:54 AM
#4
They're using a selection of processors, likely based on their graphics capabilities. The CPU details will help determine if the UHD display is suitable and supports various screen sizes.
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WhatsThePack
09-17-2021, 07:54 AM #4

They're using a selection of processors, likely based on their graphics capabilities. The CPU details will help determine if the UHD display is suitable and supports various screen sizes.

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UglyPuckling17
Junior Member
5
09-24-2021, 10:05 PM
#5
12th generation Intel® Core™ i7-12650H with 32 GB RAM, 64-bit operating system, designed for x64 architecture.
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UglyPuckling17
09-24-2021, 10:05 PM #5

12th generation Intel® Core™ i7-12650H with 32 GB RAM, 64-bit operating system, designed for x64 architecture.

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UshiTheSavage
Junior Member
14
10-02-2021, 01:08 AM
#6
The number of monitors supported is a manufacturer decision often set in BIOS. While UHD graphics can handle 2 or 3 monitors, the BIOS doesn't always allow it. You can try booting into BIOS mode by pressing a key such as F2 or Delete immediately after turning on the computer. There will be menus with various options; look for something called "Multi-monitor support." Good luck!
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UshiTheSavage
10-02-2021, 01:08 AM #6

The number of monitors supported is a manufacturer decision often set in BIOS. While UHD graphics can handle 2 or 3 monitors, the BIOS doesn't always allow it. You can try booting into BIOS mode by pressing a key such as F2 or Delete immediately after turning on the computer. There will be menus with various options; look for something called "Multi-monitor support." Good luck!

L
LuisJavierMc
Member
71
10-19-2021, 05:34 PM
#7
That's a laptop part and may complicate things
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LuisJavierMc
10-19-2021, 05:34 PM #7

That's a laptop part and may complicate things

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MooMoo2011
Senior Member
690
10-20-2021, 01:57 AM
#8
No available feature in Bios matches that choice. I spent some time reviewing it. That was the concern I had. Right now, we're evaluating USB to HDMI extensions for the machines. Given the constraints of the computers, I don't see any other solution.
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MooMoo2011
10-20-2021, 01:57 AM #8

No available feature in Bios matches that choice. I spent some time reviewing it. That was the concern I had. Right now, we're evaluating USB to HDMI extensions for the machines. Given the constraints of the computers, I don't see any other solution.