F5F Stay Refreshed Hardware Desktop Failure to retrieve user profile due to assertion error.

Failure to retrieve user profile due to assertion error.

Failure to retrieve user profile due to assertion error.

X
xStrafinq
Junior Member
4
02-04-2020, 07:57 PM
#1
I haven't started my desktop in days and when I did, the system showed a loading error. The login window remained active and showed my username. I managed to enter credentials but then saw the "assertion failure" alert shown in the attached picture. Details: AMD Ryzen 9 5900X with 12 cores at 3.70 GHz, 32 GB DDR4 3600, 750-watt power supply, OC gaming graphics card, and a SAMSUNG G5 Odyssey monitor.
X
xStrafinq
02-04-2020, 07:57 PM #1

I haven't started my desktop in days and when I did, the system showed a loading error. The login window remained active and showed my username. I managed to enter credentials but then saw the "assertion failure" alert shown in the attached picture. Details: AMD Ryzen 9 5900X with 12 cores at 3.70 GHz, 32 GB DDR4 3600, 750-watt power supply, OC gaming graphics card, and a SAMSUNG G5 Odyssey monitor.

C
cute_k1tty
Junior Member
20
02-06-2020, 06:12 AM
#2
No problem, let's try something new.
C
cute_k1tty
02-06-2020, 06:12 AM #2

No problem, let's try something new.

0
02crazyminer
Junior Member
14
02-06-2020, 10:42 AM
#3
Reinstall the ASUS Suite and C++ redistributables, or simply remove ASUS Suite and move on. It seems you can install Aura Sync without the rest.
0
02crazyminer
02-06-2020, 10:42 AM #3

Reinstall the ASUS Suite and C++ redistributables, or simply remove ASUS Suite and move on. It seems you can install Aura Sync without the rest.

S
SupComCrafter
Member
243
02-06-2020, 04:13 PM
#4
I don’t have the ASUS Suite or Aura Sync installed. I took them off some time back. The system shows my Windows account name and lets me log in, but when I do, no files appear—like settings, control panel, etc. There’s no file explorer available. Attempting to open anything triggers an error message.
S
SupComCrafter
02-06-2020, 04:13 PM #4

I don’t have the ASUS Suite or Aura Sync installed. I took them off some time back. The system shows my Windows account name and lets me log in, but when I do, no files appear—like settings, control panel, etc. There’s no file explorer available. Attempting to open anything triggers an error message.