F5F Stay Refreshed Hardware Desktop Failure in games remains puzzling for developers and players alike.

Failure in games remains puzzling for developers and players alike.

Failure in games remains puzzling for developers and players alike.

Pages (2): 1 2 Next
C
crazy_crew
Member
112
12-28-2024, 06:31 PM
#1
Recently I assembled a gaming PC for my friend with an MSI PRO B650M-A WIFI KINGSTON FURY BEAST 5200 MT/s, Kingston NV2 250 GB SSD, Western Digital SN350 Green 1TB NVMe, FSP HV Pro 650W 80+ BRONZE PSU, AMD Ryzen 5 7600X, DeepCool AK400, and Digital ZOTAX GEFORCE RTX 4060. After setup, I tried running games such as Forza Horizon 4, Metro Exodus, etc., but they would crash after just a few minutes. Some games would freeze at login or display a blue screen indicating a kernel issue with memory management. I changed the GPU to a PNY 4060 and swapped the RAM to a higher speed model, along with replacing the power supply and switching the M.2 drive to Samsung 970. Despite these adjustments, the problems persisted. I then considered the motherboard might be faulty, returning it for a replacement. They replaced it with an Asus Prime board and tested again, but the issues remained consistent. I’m unsure if the CPU is the cause, as some users reported problems with the AMD Ryzen 5 7600X due to BIOS overclocking. If you have any suggestions or tips on troubleshooting, please let me know. I was using Windows 10 Pro before the shop upgraded and tested it on Windows 11 Pro as well; the results stayed the same. The motherboard model I received came with the same BIOS version.
C
crazy_crew
12-28-2024, 06:31 PM #1

Recently I assembled a gaming PC for my friend with an MSI PRO B650M-A WIFI KINGSTON FURY BEAST 5200 MT/s, Kingston NV2 250 GB SSD, Western Digital SN350 Green 1TB NVMe, FSP HV Pro 650W 80+ BRONZE PSU, AMD Ryzen 5 7600X, DeepCool AK400, and Digital ZOTAX GEFORCE RTX 4060. After setup, I tried running games such as Forza Horizon 4, Metro Exodus, etc., but they would crash after just a few minutes. Some games would freeze at login or display a blue screen indicating a kernel issue with memory management. I changed the GPU to a PNY 4060 and swapped the RAM to a higher speed model, along with replacing the power supply and switching the M.2 drive to Samsung 970. Despite these adjustments, the problems persisted. I then considered the motherboard might be faulty, returning it for a replacement. They replaced it with an Asus Prime board and tested again, but the issues remained consistent. I’m unsure if the CPU is the cause, as some users reported problems with the AMD Ryzen 5 7600X due to BIOS overclocking. If you have any suggestions or tips on troubleshooting, please let me know. I was using Windows 10 Pro before the shop upgraded and tested it on Windows 11 Pro as well; the results stayed the same. The motherboard model I received came with the same BIOS version.

A
Agent_C_98
Junior Member
13
12-28-2024, 06:31 PM
#2
RAM operates at a lower frequency and EXPO is turned off; AM5 controller remains limited in performance.
A
Agent_C_98
12-28-2024, 06:31 PM #2

RAM operates at a lower frequency and EXPO is turned off; AM5 controller remains limited in performance.

S
SkyDawg8
Junior Member
15
12-28-2024, 06:31 PM
#3
Sure, I'll do my best. Thank you for your response.
S
SkyDawg8
12-28-2024, 06:31 PM #3

Sure, I'll do my best. Thank you for your response.

M
mumustrak
Senior Member
729
12-28-2024, 06:31 PM
#4
Start with a memtest using memtest86. If your suspicion is right, you might encounter RAM issues. Consider lowering the RAM's clock speed to determine if the problem resolves. I believe the 7600 chip only handles up to 5200 MT/s, which means you're hitting its maximum capacity. Your approach of swapping it with a faster MT/s unit aligns with this idea.
M
mumustrak
12-28-2024, 06:31 PM #4

Start with a memtest using memtest86. If your suspicion is right, you might encounter RAM issues. Consider lowering the RAM's clock speed to determine if the problem resolves. I believe the 7600 chip only handles up to 5200 MT/s, which means you're hitting its maximum capacity. Your approach of swapping it with a faster MT/s unit aligns with this idea.

X
xCupQuake_
Member
97
12-28-2024, 06:31 PM
#5
Verify RAM placement in slots A2 and B2 (second and fourth). If missing, proceed accordingly.
X
xCupQuake_
12-28-2024, 06:31 PM #5

Verify RAM placement in slots A2 and B2 (second and fourth). If missing, proceed accordingly.

P
PaigeOfTheBook
Senior Member
733
12-28-2024, 06:31 PM
#6
Expo functions well in most scenarios. Official performance is consistently less than XMP/Expo/DOCP memory speeds. Manual speed adjustment is also possible. This often demands higher voltage from the memory controller. Choosing auto mode typically works fine.
P
PaigeOfTheBook
12-28-2024, 06:31 PM #6

Expo functions well in most scenarios. Official performance is consistently less than XMP/Expo/DOCP memory speeds. Manual speed adjustment is also possible. This often demands higher voltage from the memory controller. Choosing auto mode typically works fine.

S
StyleTrick
Senior Member
744
12-28-2024, 06:31 PM
#7
Your friend should remove all anti-cheat software from their games, reboot the system, and play only offline titles without anti-cheat features for a while to observe the effects.
S
StyleTrick
12-28-2024, 06:31 PM #7

Your friend should remove all anti-cheat software from their games, reboot the system, and play only offline titles without anti-cheat features for a while to observe the effects.

M
mcrafter5279
Member
128
12-28-2024, 06:31 PM
#8
What kind of question? It seems you're wondering why an x86 system might not function properly.
M
mcrafter5279
12-28-2024, 06:31 PM #8

What kind of question? It seems you're wondering why an x86 system might not function properly.

P
Pico5432
Junior Member
44
12-28-2024, 06:31 PM
#9
@Lucario 1507 The main factor remaining is the CPU. Attempt to find a replacement if needed. Otherwise, consider these steps: 1) Raise CPU voltage, verify firmware support or use tools like Throttlestop if possible. 2) Turn off memory EXPO and run memory at standard JEDEC speeds. 3) Reduce CPU clock speed via firmware, Throttlestop, or AMD settings. 4) Check each memory channel by swapping in a known working stick across all slots. 5) If issues persist, after a clean BSOD appears, inspect C:\Windows\ for a memory dump named "MEMORY.DMP". For deeper analysis, use debugging tools such as WinDBG or save the dump for further examination.
P
Pico5432
12-28-2024, 06:31 PM #9

@Lucario 1507 The main factor remaining is the CPU. Attempt to find a replacement if needed. Otherwise, consider these steps: 1) Raise CPU voltage, verify firmware support or use tools like Throttlestop if possible. 2) Turn off memory EXPO and run memory at standard JEDEC speeds. 3) Reduce CPU clock speed via firmware, Throttlestop, or AMD settings. 4) Check each memory channel by swapping in a known working stick across all slots. 5) If issues persist, after a clean BSOD appears, inspect C:\Windows\ for a memory dump named "MEMORY.DMP". For deeper analysis, use debugging tools such as WinDBG or save the dump for further examination.

S
subsky
Junior Member
44
12-28-2024, 06:31 PM
#10
Search for "anti cheat BSOD" to find relevant information. Tell your friend to check the PC closely.
S
subsky
12-28-2024, 06:31 PM #10

Search for "anti cheat BSOD" to find relevant information. Tell your friend to check the PC closely.

Pages (2): 1 2 Next