Failed computer malfunction occurred.
Failed computer malfunction occurred.
This case is puzzling. My Lenovo machine originally came with an OEM AMD R9 260, which had its own dedicated graphics chip. When I first used it, I brought it to a shop but they didn’t fix anything, and I received it again months later. Over time, I’ve become more comfortable building PCs myself. Recently, while cleaning out my old setup, I found the R9 260 still running and noticed the dedicated GPU was disabled. In the drivers, the error code 31 appeared. I thought it was fine and installed the AMD auto driver updater. Shortly after, the whole screen went black. The repair attempt failed, and now the device powers on but no graphics appear, with the monitor stuck on black. I’m really stuck. Anyone have ideas on how to fix this? I really want to keep using it for sentimental reasons—it was a gift from my grandmother, and I hope it can still be salvaged. I haven’t tried a Windows USB repair or swapping in another graphics card yet.
Consider testing Ubuntu as a diagnostic step. Locate an appropriate blank USB stick, adhere to the instructions to install Ubuntu on it, and check if you can boot into the system. Verify whether AMD drivers are available—this will indicate if the GPU is likely damaged. If it works, proceed; if not, the GPU may be faulty.
Sure, I'll give it a shot. Thanks for the advice. I've been using Ubuntu inside my Virtual Box alongside my primary PC, making it straightforward. If it fails, I could transfer the data onto an external USB drive.