Facing GPU detection problems and no display—avoid returning a return merchandise authorization.
Facing GPU detection problems and no display—avoid returning a return merchandise authorization.
Hello, I recently acquired a second-hand PC without a GPU. I had a GTX 950 installed, which performed well and confirmed the system was operational. To support gaming, I purchased an RTX 3060 8GB model. Here’s my configuration:
• CPU: Ryzen 9 5900X
• Motherboard: X570 Aorus Elite
• RAM: 32GB
• PSU: Corsair 700W Gold (original) / Corsair TX 650W Gold (tested)
• GPUs: GTX 950 and RTX 3060
The issue:
• After installing the RTX 3060, the display remains inactive despite fans spinning and LED illumination.
• Previously, I resolved it by powering off the PSU, holding the power button, and restarting.
• Now, when I power on the PC after a long period (e.g., overnight), the screen still doesn’t appear.
• I attempted to install the GTX 950 alongside the RTX 3060 — the system boots into Windows but the RTX isn’t listed in Device Manager.
• Suspecting a PSU problem, I replaced it with a Corsair TX 650W Gold, connected the 24-pin to the motherboard and the 8-pin to the GPU, but the display issue persists.
• Removing the CMOS battery to reset didn’t help.
What I’ve tried:
- Re-seating the RTX 3060 multiple times
- Verifying all power connections
- Using different PCIe cables and another PSU
- Clearing CMOS (battery out for 5–10 minutes) and resetting
- Testing in various PCIe slots
- Booting with only RTX 3060 installed; checking Device Manager shows no RTX detection
- Using DDU to uninstall all GPU drivers and reinstall NVIDIA drivers cleanly
What I’m aiming to confirm:
I want to eliminate any doubt that the problem lies with the GPU before proceeding with a return. Since the RTX 3060 is under warranty until March 8th, I need certainty about its condition.
Any additional checks—such as PCIe slot compatibility or power delivery concerns—would be helpful before deciding to return it. Appreciate your advice!
New PCs sometimes fail to reset UEFI settings, which can lock you out of the new hardware. Try disconnecting the Windows drive and other storage devices so only BIOS boots. Booting without the GPU often clears issues, then install it and check the display. Be sure to power down completely between changes and when adding or removing the GPU.