Facing an issue with Unreal Engine 4?
Facing an issue with Unreal Engine 4?
I’m experiencing an issue potentially caused by Unreal Engine 4. I've exhausted all troubleshooting steps. When attempting to launch *Ancestors of Humankind: The Odyssey* or *Star Wars Jedi: Fallen Order*, the same problem occurs. The game freezes at the startup screen and then crawls towards the main menu, taking several minutes. During this period, I can still hear the music and controller clicks, but the image remains static while I navigate the menu – it jumps sporadically after each selection. My system specifications are as follows: Operating System: Windows 10 Enterprise 64-bit (10.0, Build 10586); Processor: Intel Core i7-4790 CPU @ 3.60GHz (8 cores), ~3.6GHz; Memory: 16GB RAM; Graphics Card: AMD Radeon R9 200 Series; DirectX Version: 12. Please advise!
Regarding A: THO performance, it’s influenced by your specific R9 graphics card model. The minimum requirement is an HD7950, which is comparable to a R9 280. The R9 series begins with the 270, and this model performs noticeably worse than the 280 on the Passmark benchmark.
Additionally, you’re utilizing an older version of Windows 10. Build 10586—essentially build 1511—is significantly outdated; I still use 1903 due to my preference for waiting until all recent issues are resolved before upgrading. For example, I experienced freezes and crashes in Wolfenstein Youngblood and Gears 5 immediately after updating to 1903, a release that was only recently launched. However, a subsequent cumulative update addressed these problems for me. Build 1511 debuted back in early 2016, so upgrading to a more current version is highly recommended.
Furthermore, ensure your graphics driver is at least version 19.11.2, the one released for support of Jedi Fallen Order and compatible with R9 200 series cards. This driver was issued less than three months after A: THO’s launch, suggesting it should function effectively with the game.
Finally, you haven't specified your controller type. Certain controllers can encounter compatibility problems with particular games. Many contemporary titles now support the Xbox One controller, and increasingly, the PlayStation DualShock 4 as well. Results can vary, however.
It’s unlikely that Unreal Engine 4 is the primary cause of any issues. While this engine has been known to cause stuttering and jolting in some games, particularly those developed by inexperienced users, it generally performs adequately. It rarely presents problems with graphical or control-related aspects.
Two games are pirated from codex. I am from Croatia so it is legal to steal here. I use logitech controler with xbox driver. All other games work perfectly, only these two freeze, and slow down to two frames per minute in the same way with normal sound.
It is a same glitch.
I blocked windows update because it goes in a restarting loop when it updates. I will try to install new windows. This is my PC in ful...
Operating System: Windows 10 Enterprise 64-bit (10.0, Build 10586) (10586.th2_release_sec.160527-1834)
Language: Croatian (Regional Setting: Croatian)
System Manufacturer: To Be Filled By O.E.M.
System Model: To Be Filled By O.E.M.
BIOS: BIOS Date: 06/11/14 18:09:03 Ver: 04.06.05
Processor: Intel® Core i7-4790 CPU @ 3.60GHz (8 CPUs), ~3.6GHz
Memory: 16384MB RAM
Available OS Memory: 16334MB RAM
Page File: 4815MB used, 13950MB available
Windows Dir: C:\Windows
DirectX Version: 12
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 192 DPI (200 percent)
DWM DPI Scaling: UnKnown
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DxDiag Version: 10.00.10586.0000 64bit Unicode
------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Input Tab: No problems found.
--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
---------------
Display Devices
---------------
Card name: AMD Radeon R9 200 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x6798)
DAC type: Internal DAC(400MHz)
Device Type: Full Device
Device Key: Enum\PCI\VEN_1002&DEV_6798&SUBSYS_27751462&REV_00
Display Memory: 11219 MB
Dedicated Memory: 3052 MB
Shared Memory: 8167 MB
Current Mode: 2560 x 1440 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: SONY TV
Monitor Id: SNY1C02
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: DVI
Monitor Name: Dell E2214H(Digital)
Monitor Model: DELL E2214H
Monitor Id: DELA09E
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: DVI
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,amdxc64.dll,aticfx32,aticfx32,aticfx32,amdxc32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 26.20.13001.18009 (English)
Driver Version: 26.20.13001.18009
DDI Version: 12
Feature Levels: 11.1,11.0,10.1,10.0,9.3,9.2,9.1
Driver Model: WDDM 2.0
Graphics Preemption: DMA
Compute Preemption: DMA
Miracast: Not Supported
Hybrid Graphics GPU: Not Supported
Power P-states: Not Supported
Driver Attributes: Final Retail
Driver Date/Size: 24.7.2019. 0:00:00, 1980768 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-24D8-11CF-8B31-BC35BBC2D735}
Vendor ID: 0x1002
Device ID: 0x6798
SubSys ID: 0x27751462
Revision ID: 0x0000
Driver Strong Name: oem15.inf:cb0ae41404d3fb84:ati2mtag_R575:26.20.13001.18009
😛
ci\ven_1002&dev_6798&subsys_27751462
Rank Of Driver: 00D10001
Video Accel:
DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT DXVA2_ModeH264_VLD_Stereo_NoFGT DXVA2_ModeVC1_VLD DXVA2_ModeMPEG4pt2_VLD_AdvSimple_NoGMC
Deinterlace Caps: n/a
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
MPO Caps: Not Supported
MPO Stretch: Not Supported
MPO Media Hints: Not Supported
MPO Formats: Not Supported
-------------
Sound Devices
-------------
Description: 3 - SONY TV (AMD High Definition Audio Device)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1003
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: AtihdWT6.sys
Driver Version: 10.00.0001.0012 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 10.7.2019. 0:00:00, 108152 bytes
Other Files:
Driver Provider: Advanced Micro Devices
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX 2.0 Listen/Src: No, No
I3DL2 Listen/Src: No, No
Sensaura ZoomFX: No
Description: Speakers (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_18499887&REV_1003
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.8581 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 27.11.2018. 0:00:00, 6486608 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX 2.0 Listen/Src: No, No
I3DL2 Listen/Src: No, No
Sensaura ZoomFX: No
Description: Realtek Digital Output (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_18499887&REV_1003
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.8581 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 27.11.2018. 0:00:00, 6486608 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX 2.0 Listen/Src: No, No
I3DL2 Listen/Src: No, No
Sensaura ZoomFX: No
---------------------
Sound Capture Devices
---------------------
Description: Microphone (Realtek High Definition Audio)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.8581 (English)
Driver Attributes: Final Retail
Date and Size: 5/4/2019 17:23:03, 6486608 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
---------------------
Video Capture Devices
Number of Devices: 1
---------------------
FriendlyName: Eye 110
Location: Unknown
SymbolicLink: \\?\usb#vid_093a&pid_2472#5&326c0cbc&0&4#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\global
Manufacturer: KYE SYSTEMS CORP.
HardwareID: USB\VID_093A&PID_2472&REV_0100,USB\VID_093A&PID_2472
DriverDesc: Eye 110
DriverProvider: KYE SYSTEMS CORP.
DriverVersion: 1.0.4.20
DriverDateEnglish: 6/25/2009 00:00:00
DriverDateLocalized: 25.6.2009. 0:00:00
Service: PAC207
Class: Image
DevNodeStatus: 180600A[DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_REMOVABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
ContainerId: {0D5BBEF9-0C06-11E9-86CF-806E6F6E6963}
ProblemCode: No Problem
BusReportedDeviceDesc: CIF Single Chip
Parent: USB\ROOT_HUB30\4&359f8c85&0&0
DriverProblemDesc: n/a
UpperFilters: n/a
LowerFilters: n/a
Stack: \FileSystem\aswSnx,\FileSystem\aswSnx,\Driver\ksthunk,\Driver\PAC207,\Driver\ACPI,\Driver\USBHUB3
ContainerCategory: Imaging.Webcam
-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC534
FF Driver: n/a
Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC534
FF Driver: n/a
Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC534
FF Driver: n/a
Device Name: Controller (Wireless Gamepad F710)
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC21F
FF Driver: n/a
Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC534
FF Driver: n/a
Poll w/ Interrupt: No
Support for illegally obtained software is not available here, regardless of your location. This thread is now closed.