Face issues with NVMe not appearing in Device Manager or BIOS post-Windows reset.
Face issues with NVMe not appearing in Device Manager or BIOS post-Windows reset.
I recently performed a reset on my Windows system and removed the SSD to clear everything from the drive. Now it isn’t listed in Device Manager, and in the BIOS both M2_1 and M2_2 slots show it as “Not Present.” I’ve already contacted warranty, who confirmed everything functions normally. My Barracuda Q5 1TB SSD holds only games and about 200GB of videos, but I can’t access them since it doesn’t appear anywhere.
No, I can't view the drive directly. You can check it in Disk Management by opening the program and selecting the drive you want to inspect.
If it doesn’t appear in BIOS, there may be an issue with the SSD or the motherboard. Begin by confirming the drive connections are intact and undamaged. Also, inspect for dust or any foreign objects inside the NVMe socket. You can attempt to reset the CMOS memory if a BIOS glitch is suspected. If the NVMe remains invisible in BOS, try using a USB enclosure or connecting it to another computer. If the problem persists, contact the manufacturer for assistance and inquire about their troubleshooting process. Good luck!
This model supports various mounting options including cooler compatibility, CPU and mainboard support. Which one are you using?
Are you certain the port where the drive is connected is functioning properly? Many systems allow lane sharing, which can affect SATA or M.2 connections. In this situation, I’d use a USB adapter and test the drive with it, unless you have another PC available.
CPU is a Ryzen 7 5700X with the built-in cooler, and the motherboard is an MSI B550 Gaming Plus.