F5F Stay Refreshed Software Operating Systems Explorer is acting oddly in Windows 10.

Explorer is acting oddly in Windows 10.

Explorer is acting oddly in Windows 10.

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AcidixBlitzHD
Member
200
02-13-2016, 03:43 AM
#1
When opening File Explorer, the thumbnails for .jpg files disappear. Some folders cause the application to consume up to 30% CPU (I3-10100) for about half a minute before returning to normal. Why is this happening now? Yesterday it worked fine, but what changed? I’ve run two full scans and the antivirus still reports no threats.
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AcidixBlitzHD
02-13-2016, 03:43 AM #1

When opening File Explorer, the thumbnails for .jpg files disappear. Some folders cause the application to consume up to 30% CPU (I3-10100) for about half a minute before returning to normal. Why is this happening now? Yesterday it worked fine, but what changed? I’ve run two full scans and the antivirus still reports no threats.

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Gaffate1p
Junior Member
16
02-13-2016, 03:48 AM
#2
Perform a system restore to the state before the problem began. Keep in mind this might not fully resolve the issue if updates are handled differently moving forward.
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Gaffate1p
02-13-2016, 03:48 AM #2

Perform a system restore to the state before the problem began. Keep in mind this might not fully resolve the issue if updates are handled differently moving forward.

1
11_JOEL_11
Member
247
02-13-2016, 12:28 PM
#3
When dealing with a folder full of files, it needs to load and show them all, which can put a lot of strain on your CPU. If your previews are missing, you'll find this option available at the top, and it also works on Windows 10. It's labeled as "view" in the dropdown menu. Select the size you prefer using the icons.
1
11_JOEL_11
02-13-2016, 12:28 PM #3

When dealing with a folder full of files, it needs to load and show them all, which can put a lot of strain on your CPU. If your previews are missing, you'll find this option available at the top, and it also works on Windows 10. It's labeled as "view" in the dropdown menu. Select the size you prefer using the icons.

K
Koollojoe
Posting Freak
830
02-15-2016, 10:57 AM
#4
Yes, 20 files can be considered a significant number depending on the context.
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Koollojoe
02-15-2016, 10:57 AM #4

Yes, 20 files can be considered a significant number depending on the context.

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NRedemption
Member
67
02-15-2016, 02:38 PM
#5
I indicated this condition. Big files can trigger it too. For instance, I pasted my OS folder multiple times, yet there were 20 files each with substantial size. I shared a brief clip to illustrate. Now I have a quicker CPU, but you'll see the consumption rise, especially on slower drives and it could significantly affect performance while handling 1486637158_2021-10-3009-54-32.mp4
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NRedemption
02-15-2016, 02:38 PM #5

I indicated this condition. Big files can trigger it too. For instance, I pasted my OS folder multiple times, yet there were 20 files each with substantial size. I shared a brief clip to illustrate. Now I have a quicker CPU, but you'll see the consumption rise, especially on slower drives and it could significantly affect performance while handling 1486637158_2021-10-3009-54-32.mp4

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TJD121
Junior Member
35
02-18-2016, 12:39 AM
#6
It was resolved! A tool named "COM Surrogate" was using 15% CPU, causing the app to crash and then the file explorer functioned correctly.
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TJD121
02-18-2016, 12:39 AM #6

It was resolved! A tool named "COM Surrogate" was using 15% CPU, causing the app to crash and then the file explorer functioned correctly.

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foncool23
Junior Member
32
02-18-2016, 02:37 AM
#7
You're intentionally doing the opposite of what you intend. The tool is actually loading itself again because it's a built-in Windows process. You can't have both your preferences and the default behavior satisfied at once. Decide whether you want your thumbnails or if you're okay with the lag. If the performance is too slow, you can force it to show icons in the fourth screenshot of my previous message.
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foncool23
02-18-2016, 02:37 AM #7

You're intentionally doing the opposite of what you intend. The tool is actually loading itself again because it's a built-in Windows process. You can't have both your preferences and the default behavior satisfied at once. Decide whether you want your thumbnails or if you're okay with the lag. If the performance is too slow, you can force it to show icons in the fourth screenshot of my previous message.

R
RS_elizabeth
Member
79
02-18-2016, 09:15 AM
#8
Essentially, everything I understand is that once I completed that action, thumbnails reappeared and File Explorer functioned normally again.
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RS_elizabeth
02-18-2016, 09:15 AM #8

Essentially, everything I understand is that once I completed that action, thumbnails reappeared and File Explorer functioned normally again.

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zaczac1234
Member
108
02-25-2016, 09:16 AM
#9
This occurs because the COM Surrogate doesn't load within the expected time limit, often because of permission issues or damaged indexing data. The first scenario is unlikely since these delays tend to stay consistent when the issue stems from incorrect permissions. Likely, something like a corrupted thumbnail file on your drive is causing the problem. If it happens again, using tools such as Glary Utilities to clear the thumbnail cache might help. Windows Cleanup can also assist, though it may be outdated since it comes from around 1990.
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zaczac1234
02-25-2016, 09:16 AM #9

This occurs because the COM Surrogate doesn't load within the expected time limit, often because of permission issues or damaged indexing data. The first scenario is unlikely since these delays tend to stay consistent when the issue stems from incorrect permissions. Likely, something like a corrupted thumbnail file on your drive is causing the problem. If it happens again, using tools such as Glary Utilities to clear the thumbnail cache might help. Windows Cleanup can also assist, though it may be outdated since it comes from around 1990.