F5F Stay Refreshed Hardware Desktop Experiencing problems with dual-channel RAM setup.

Experiencing problems with dual-channel RAM setup.

Experiencing problems with dual-channel RAM setup.

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pilotman2500
Junior Member
14
04-12-2017, 09:06 AM
#1
Hey there. I see you're dealing with a RAM problem on your new PC setup. It sounds like you're trying to run two 8GB DDR3 1600 modules at once, but the system won't boot until only one is used. With the H81 motherboard and your i7-4790 CPU, this could be related to how the motherboard handles memory slots or compatibility settings. Have you checked if the RAM sticks are properly seated in the correct slots? Also, make sure your BIOS is set up to support dual-channel or that the slots are configured for two modules. If you're still having trouble, reaching out to the manufacturer's support might help. Let me know what you find!
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pilotman2500
04-12-2017, 09:06 AM #1

Hey there. I see you're dealing with a RAM problem on your new PC setup. It sounds like you're trying to run two 8GB DDR3 1600 modules at once, but the system won't boot until only one is used. With the H81 motherboard and your i7-4790 CPU, this could be related to how the motherboard handles memory slots or compatibility settings. Have you checked if the RAM sticks are properly seated in the correct slots? Also, make sure your BIOS is set up to support dual-channel or that the slots are configured for two modules. If you're still having trouble, reaching out to the manufacturer's support might help. Let me know what you find!

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Kelros
Junior Member
47
04-13-2017, 11:32 PM
#2
Are you referring to a boot-up that shows a black screen with fans spinning and no display? Could you provide the model numbers of the sticks? It seems you're using the latest BIOS. Have you inspected the pins on the board and the pads on the CPU for any signs of damage? What type of cooler mount are you using?
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Kelros
04-13-2017, 11:32 PM #2

Are you referring to a boot-up that shows a black screen with fans spinning and no display? Could you provide the model numbers of the sticks? It seems you're using the latest BIOS. Have you inspected the pins on the board and the pads on the CPU for any signs of damage? What type of cooler mount are you using?

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DarkAgess
Junior Member
3
04-14-2017, 12:45 AM
#3
It might be due to a faulty RAM stick or a damaged RAM slot. Another likely reason is a bent or broken pin in the CPU socket. You can test each stick individually in both slots to determine if it's the issue first. If one works in one slot but not the other, it suggests a problem with the board's RAM slot itself. If it's a slot, inspect the CPU socket for missing, broken, or misaligned pins. Also, note that when you refer to "Off Brand," which manufacturer built the board?
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DarkAgess
04-14-2017, 12:45 AM #3

It might be due to a faulty RAM stick or a damaged RAM slot. Another likely reason is a bent or broken pin in the CPU socket. You can test each stick individually in both slots to determine if it's the issue first. If one works in one slot but not the other, it suggests a problem with the board's RAM slot itself. If it's a slot, inspect the CPU socket for missing, broken, or misaligned pins. Also, note that when you refer to "Off Brand," which manufacturer built the board?

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diogo218dvdv
Senior Member
514
04-14-2017, 03:58 AM
#4
Hey, it seems the system will start with a black screen while fans spin, no TV or any external devices connected. The stick model you have is F3-12800CL10D-16GBXL from G.Skill. I thought my BIOS was current and looked online to confirm, but wasn’t sure how to update it. I verified the CPU pads on the board and everything appears intact—no bent pins, pad damage, or extra thermal paste. The cooler uses an LGA 1700 mount. My stock Intel fan is a standard one with a blue ring and no illumination. Let me know if this helps. Appreciate your response.
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diogo218dvdv
04-14-2017, 03:58 AM #4

Hey, it seems the system will start with a black screen while fans spin, no TV or any external devices connected. The stick model you have is F3-12800CL10D-16GBXL from G.Skill. I thought my BIOS was current and looked online to confirm, but wasn’t sure how to update it. I verified the CPU pads on the board and everything appears intact—no bent pins, pad damage, or extra thermal paste. The cooler uses an LGA 1700 mount. My stock Intel fan is a standard one with a blue ring and no illumination. Let me know if this helps. Appreciate your response.

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goolst2003
Member
217
04-16-2017, 10:55 AM
#5
Hey there, I gave those techniques a shot but will definitely explore some of the ones you suggested too. I verified whether each stick fit into the slots and everything seems to function properly. It looks like the CPU might not support dual-channel RAM, even though it's a 4-core chipset. Also, the motherboard didn’t have any branding on the box—just a generic "Motherboard" label. I bought it from Amazon and based on my research, it seems to be a generic Chinese H81 board. Thanks for your assistance with this problem.
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goolst2003
04-16-2017, 10:55 AM #5

Hey there, I gave those techniques a shot but will definitely explore some of the ones you suggested too. I verified whether each stick fit into the slots and everything seems to function properly. It looks like the CPU might not support dual-channel RAM, even though it's a 4-core chipset. Also, the motherboard didn’t have any branding on the box—just a generic "Motherboard" label. I bought it from Amazon and based on my research, it seems to be a generic Chinese H81 board. Thanks for your assistance with this problem.

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Alex9304
Junior Member
12
04-18-2017, 09:46 AM
#6
Interesting setup... The quad-core processor doesn't change how dual-channel RAM works. It seems the issue might lie with the board itself. I'm going to review my previous advice and proceed carefully, especially when handling the pins. Having a good light source and a magnifying glass would be really helpful for checking.
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Alex9304
04-18-2017, 09:46 AM #6

Interesting setup... The quad-core processor doesn't change how dual-channel RAM works. It seems the issue might lie with the board itself. I'm going to review my previous advice and proceed carefully, especially when handling the pins. Having a good light source and a magnifying glass would be really helpful for checking.

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chuckaknuckle
Member
126
04-19-2017, 09:22 PM
#7
CPU-Z and/or hwinfo offer additional details. They often reuse chipset information, occasionally even for different generations than the motherboard.
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chuckaknuckle
04-19-2017, 09:22 PM #7

CPU-Z and/or hwinfo offer additional details. They often reuse chipset information, occasionally even for different generations than the motherboard.