Experiencing issues with your PC freezing or crashing? Let me help you troubleshoot.
Experiencing issues with your PC freezing or crashing? Let me help you troubleshoot.
Hey everyone, over the past few weeks I've faced several unexpected issues with my new PC. Starting around October 31st, I experienced random freezes, crashes, and occasional BSODs. At 2:30 AM on the 31st, I used my VR headset for the second time with a friend and after about 12 hours, I had my first hard freeze—screen visible but input devices unresponsive. The next day it happened again, then more frequently over the following days. By Thursday I had three incidents, and during a game of The Finals I saw a BSOD.
On November 3rd I had more freezes than before, so I reached out to a technician who suggested a full CMOS reset. It helped for a few days, but then I faced another BSOD while playing Inside the Backrooms on Monday. After that, everything ran smoothly until November 12th when I played Dying Light 2 and encountered two hard freezes followed by two BSODs. Afterward I was able to play for seven straight hours without issues.
Then on November 16th, after a brief idle period, my PC went into sleep mode. When I came back on, I played Outlast Trials for 30-40 minutes, then watched YouTube for a short time before seeing a Bluescreen with the error PAGE_FAULT_IN_NONPAGED_AREA. After that, I restarted and played Overwatch—only freezing during hero selection and requiring me to hold the power button.
After a crash, I managed to play Lies of P for about 12 hours and completed five hours of work for my remote job. The next day I had another remote session with the technician, who helped diagnose the problem. He found that the Oculus program was disconnecting my USB ports, so I removed it. Everything seemed normal afterward until a game of Overwatch crashed mid-session.
Yesterday I had another remote troubleshooting session. The technician suggested it might be Bonjour from Apple, so I removed that and also uninstalled Razer Synapse, thinking it could be the cause. By 2 AM I hadn’t had a single hard crash and was able to stream Lies on P for four hours. After closing the game, I chatted with a friend, started work, and watched a YouTube video before another crash.
Since then I’ve been stable except for occasional freezes, but I’m still trying to figure out what’s happening. I really need a functioning PC for my remote work in the US, as I can’t visit the office and repairs from Canada take weeks. Here are my specs for reference: MSI PRO Z790-P WIFI, G.SKILL TRIDENT Z5, Intel XMP RGB DDR5 6000MHz, 16GB RAM (32GB), ASUS ProArt GeForce RTX™ 4070 Ti OC, Intel Core i7 13700K, MSI MAG CORELIQUID C240 RGB.
Have you ever used memtest on Windows? It’s hard to remember if you tried a fresh installation, since I can’t go back through such a detailed message. If everything works, I’d run memtest first, then upgrade Windows and install updates, making sure drivers are up to date. After that, I’d download and install the game—usually just using the keyboard and mouse. If it runs smoothly for a day, I’d move on to the next thing and keep going until I hit an issue. Sometimes it’s hardware problems, sometimes software glitches.
Thank you for your message. Here’s a concise version of what you shared: You’re clarifying that you haven’t performed a fresh Windows installation and are describing your experience in detail.
Visit C:\Windows\Minidump to see if any minidump files exist. If present, return to the Windows directory and transfer the entire Minidump folder to the Downloads folder (use your desktop if needed). Compress the copied folder and include it in a post. Please adhere strictly to instructions since Windows doesn't allow file manipulation there.
ok so it can be hardware or software issue casuing this..it might well be a driver or your ram, though could be anything cpu etc run memtest and see if the ram passes ok? go into bios and remove xmp on the ram if it is on...run pc see if it still happens uninstall graphcis driver with DDU and install new driver open up cmd prompt and run as admin then tyoe this exactly sfc /scannow there is a space between sfc and / check cpu socket for any bent pins remove ram sticks and clean the gold pins with a rubber/eraser blow ram sockets to remove any dust etc check drives CHKDSK can also run using the command line (DOS) prompt. Click Start and then click Run . Open the command prompt and type cmd in the search box . Click OK . Right-click cmd.exe in the search results and then select Run as Administrator . Type chkdsk and press <Enter>.