F5F Stay Refreshed Power Users Networks Experiencing issues with internet speed and reliability.

Experiencing issues with internet speed and reliability.

Experiencing issues with internet speed and reliability.

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robbierobot99
Member
102
01-15-2017, 11:36 AM
#11
Ah, my mistake about the 1.2GBps... I haven't delved into DOCSIS technology since moving away from that field. They're improving node segmentation, which is good, but it's a bigger project that might not be in the OPs scope. Still, you're sharing copper with others who can affect the signal. I've noticed dense areas where channel saturation affects signals up to 16x. Copper works well as a transmission medium, yet it remains prone to interference. It's hard to say how many times I've heard tales of people being flagged for signal issues because they connected a VCR backwards—less common now, but neighbors can definitely influence you.
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robbierobot99
01-15-2017, 11:36 AM #11

Ah, my mistake about the 1.2GBps... I haven't delved into DOCSIS technology since moving away from that field. They're improving node segmentation, which is good, but it's a bigger project that might not be in the OPs scope. Still, you're sharing copper with others who can affect the signal. I've noticed dense areas where channel saturation affects signals up to 16x. Copper works well as a transmission medium, yet it remains prone to interference. It's hard to say how many times I've heard tales of people being flagged for signal issues because they connected a VCR backwards—less common now, but neighbors can definitely influence you.

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stephanie2005
Member
233
01-16-2017, 07:50 PM
#12
Everyone there. I completely understand this. Still, I feel somewhat skeptical about Comcast's practices and how they're confusing customers. I'm fortunate enough to grasp most of what's going on since I work in tech. The current speeds are really low. Back then I was around 550-600 Mbps; now it's hovering near 380/410 Mbps. Here are my observations: Downstream settings – Locked QAM modulation, Channel ID, Frequency (MHz), Power (dBmV), Signal-to-Noise Ratio (dB). Key points: Locked QAM256 17 -1.6 38.1; Locked QAM256 3 -0.3 38.8; Locked QAM256 5 -1.7 38.7; etc. Upstream – Channel lock status, type, ID, and symbol rate (Ksym/sec). All numbers seem consistent with the trends I've seen before.
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stephanie2005
01-16-2017, 07:50 PM #12

Everyone there. I completely understand this. Still, I feel somewhat skeptical about Comcast's practices and how they're confusing customers. I'm fortunate enough to grasp most of what's going on since I work in tech. The current speeds are really low. Back then I was around 550-600 Mbps; now it's hovering near 380/410 Mbps. Here are my observations: Downstream settings – Locked QAM modulation, Channel ID, Frequency (MHz), Power (dBmV), Signal-to-Noise Ratio (dB). Key points: Locked QAM256 17 -1.6 38.1; Locked QAM256 3 -0.3 38.8; Locked QAM256 5 -1.7 38.7; etc. Upstream – Channel lock status, type, ID, and symbol rate (Ksym/sec). All numbers seem consistent with the trends I've seen before.

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Saudi54
Member
238
01-18-2017, 08:04 AM
#13
Signals meet expectations within limits. I suspect you're on a busy network node. Keep reaching out to the Comcast support team via DSLreports.com—they could help get it resolved.
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Saudi54
01-18-2017, 08:04 AM #13

Signals meet expectations within limits. I suspect you're on a busy network node. Keep reaching out to the Comcast support team via DSLreports.com—they could help get it resolved.

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EloquentToast
Junior Member
47
01-18-2017, 11:02 AM
#14
The QAM channels appear strong... I’m not familiar with OFDM details, though I’m curious about how SNR and power relate here. It seems the channel’s SNR is significantly higher than what QAM standards suggest, which often points to a problem. I’m not sure of the exact specifications, but it could indicate an issue.
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EloquentToast
01-18-2017, 11:02 AM #14

The QAM channels appear strong... I’m not familiar with OFDM details, though I’m curious about how SNR and power relate here. It seems the channel’s SNR is significantly higher than what QAM standards suggest, which often points to a problem. I’m not sure of the exact specifications, but it could indicate an issue.

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bishopboys68
Posting Freak
899
01-18-2017, 11:43 AM
#15
Today an engineer arrived. It seems the coax cable had significant interference. He replaced them and performed well, though speeds remained similar. His XMT device reports 950MB/s, connected via the router—just like my other devices. This doesn’t make sense. The one desktop and four laptops I own are functioning normally.
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bishopboys68
01-18-2017, 11:43 AM #15

Today an engineer arrived. It seems the coax cable had significant interference. He replaced them and performed well, though speeds remained similar. His XMT device reports 950MB/s, connected via the router—just like my other devices. This doesn’t make sense. The one desktop and four laptops I own are functioning normally.

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