F5F Stay Refreshed Hardware Desktop experiencing bsod and unexpected restarts during gameplay

experiencing bsod and unexpected restarts during gameplay

experiencing bsod and unexpected restarts during gameplay

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L
Lunnna
Junior Member
23
10-05-2020, 11:16 AM
#11
Upload the dump files according to the BSOD instructions in the thread at the top of the troubleshooting forum.
L
Lunnna
10-05-2020, 11:16 AM #11

Upload the dump files according to the BSOD instructions in the thread at the top of the troubleshooting forum.

T
TotoroGHG
Member
58
10-05-2020, 11:50 AM
#12
Sure, I'll post it.
T
TotoroGHG
10-05-2020, 11:50 AM #12

Sure, I'll post it.

J
janrooijen
Member
205
10-10-2020, 04:35 AM
#13
I don't see the zipped files in the document.
J
janrooijen
10-10-2020, 04:35 AM #13

I don't see the zipped files in the document.

X
xXRAXERXx
Posting Freak
817
10-11-2020, 11:04 AM
#14
Minidump (compressed) file located in Folder.zip named DESKTOP-UDSLLJH_20230509-000001.zipDESKTOP-UDSLLJH_20230509-000001.zip
X
xXRAXERXx
10-11-2020, 11:04 AM #14

Minidump (compressed) file located in Folder.zip named DESKTOP-UDSLLJH_20230509-000001.zipDESKTOP-UDSLLJH_20230509-000001.zip

E
EduPllayson
Junior Member
40
10-17-2020, 04:52 AM
#15
Upload the file to MediaFire and provide the reference there.
E
EduPllayson
10-17-2020, 04:52 AM #15

Upload the file to MediaFire and provide the reference there.

M
Mommola
Member
62
10-17-2020, 06:42 AM
#16
This link points to a media file hosted on MediaFire, likely related to a system dump or diagnostic data.
M
Mommola
10-17-2020, 06:42 AM #16

This link points to a media file hosted on MediaFire, likely related to a system dump or diagnostic data.

R
Rad_ish
Junior Member
42
10-18-2020, 09:27 PM
#17
Ok, so you are getting two different MCi codes. Think of them as sub-errors. Both of them unfortunately point to the CPU. One is a an error while fetching an instruction from the L1 cache. The other is and error when reading data from the L1 cache. So the common denominator here is issues with the L1 cache. A faulty CPU is the main suspect, but there are some other things that can cause this. You already ruled out overclocking, but make sure that PBO (Precision Boost Overdrive) is set to Disabled/Off in the BIOS. This is pretty aggressive automatic overclocking and was intended by AMD to be off by default, but some motherboard vendors decided to change the Auto to mean On to get better reviews. I haven't seen a Chipset driver update fix WHEA crashes in years, but it's always worth a shot. I prefer using the Chipset driver straight from AMD. You are already on the second newest BIOS, but I would try version F16 (Versions that end in a letter are beta versions so I would skip 17C). Of course updating the BIOS is always scary on an unstable machine so it's up to you if you want to try this. I'm not sure if your board's Q-Flash Plus functions like Flashback where it can recover a corrupted BIOS if it crashes during an update. There is also a small chance that it's the motherboard or PSU tripping up the CPU, but that's less common.
R
Rad_ish
10-18-2020, 09:27 PM #17

Ok, so you are getting two different MCi codes. Think of them as sub-errors. Both of them unfortunately point to the CPU. One is a an error while fetching an instruction from the L1 cache. The other is and error when reading data from the L1 cache. So the common denominator here is issues with the L1 cache. A faulty CPU is the main suspect, but there are some other things that can cause this. You already ruled out overclocking, but make sure that PBO (Precision Boost Overdrive) is set to Disabled/Off in the BIOS. This is pretty aggressive automatic overclocking and was intended by AMD to be off by default, but some motherboard vendors decided to change the Auto to mean On to get better reviews. I haven't seen a Chipset driver update fix WHEA crashes in years, but it's always worth a shot. I prefer using the Chipset driver straight from AMD. You are already on the second newest BIOS, but I would try version F16 (Versions that end in a letter are beta versions so I would skip 17C). Of course updating the BIOS is always scary on an unstable machine so it's up to you if you want to try this. I'm not sure if your board's Q-Flash Plus functions like Flashback where it can recover a corrupted BIOS if it crashes during an update. There is also a small chance that it's the motherboard or PSU tripping up the CPU, but that's less common.

A
axsthetiic
Member
218
10-21-2020, 05:38 PM
#18
You received the PSU today and have a warranty on the CPU. Decide whether to replace it or not based on the warranty terms and your needs.
A
axsthetiic
10-21-2020, 05:38 PM #18

You received the PSU today and have a warranty on the CPU. Decide whether to replace it or not based on the warranty terms and your needs.

T
therealboss13
Member
161
10-21-2020, 08:51 PM
#19
If your CPU remains under warranty, I would definitely reach out to the seller or AMD for a warranty return.
T
therealboss13
10-21-2020, 08:51 PM #19

If your CPU remains under warranty, I would definitely reach out to the seller or AMD for a warranty return.

C
CSGOScrub
Junior Member
43
10-21-2020, 09:40 PM
#20
Thanks a lot for your assistance. I've been working on fixing this for a long time and didn't want to waste money just to have it checked at the repair shop.
C
CSGOScrub
10-21-2020, 09:40 PM #20

Thanks a lot for your assistance. I've been working on fixing this for a long time and didn't want to waste money just to have it checked at the repair shop.

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