F5F Stay Refreshed Hardware Desktop experiencing bsod and unexpected restarts during gameplay

experiencing bsod and unexpected restarts during gameplay

experiencing bsod and unexpected restarts during gameplay

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Sllendy
Junior Member
20
09-23-2020, 04:53 AM
#1
my pc was built about four months ago and i've faced whea-uncorrectable error issues. in the event viewer it displays kernel-power 41, but i recently got a new power supply thinking it was the cause. it turns out everything else is fine except when other apps run. the power supply lacks a 6-pin pcie cable so i'm using an adapter. components: cpu - ryzen 5 5600x, gpu - gtx 970, ram - t-force 32gb kit, motherboard - b550 auros elite ax v2, ssd - wd blue sn570 1tb, psu - gigabyte ud750g. i've checked all parts via cmd and reset windows already.
S
Sllendy
09-23-2020, 04:53 AM #1

my pc was built about four months ago and i've faced whea-uncorrectable error issues. in the event viewer it displays kernel-power 41, but i recently got a new power supply thinking it was the cause. it turns out everything else is fine except when other apps run. the power supply lacks a 6-pin pcie cable so i'm using an adapter. components: cpu - ryzen 5 5600x, gpu - gtx 970, ram - t-force 32gb kit, motherboard - b550 auros elite ax v2, ssd - wd blue sn570 1tb, psu - gigabyte ud750g. i've checked all parts via cmd and reset windows already.

G
gonwasabi
Member
56
09-23-2020, 12:45 PM
#2
Have you increased the clock speed? Checked RAM placement? Disabled XMP tuning? What temperatures are recorded during this process?
G
gonwasabi
09-23-2020, 12:45 PM #2

Have you increased the clock speed? Checked RAM placement? Disabled XMP tuning? What temperatures are recorded during this process?

P
132
09-23-2020, 02:47 PM
#3
didn't push the processor beyond its limits and i replaced the ram. temperatures checked so far are cpu ranging 65-80 with some fluctuations, and the gpu around 70-80.
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PremierTrotsky
09-23-2020, 02:47 PM #3

didn't push the processor beyond its limits and i replaced the ram. temperatures checked so far are cpu ranging 65-80 with some fluctuations, and the gpu around 70-80.

L
Lev2004
Member
67
09-23-2020, 11:28 PM
#4
Using XMP settings for RAM is regarded as overclocking. Disable it.
L
Lev2004
09-23-2020, 11:28 PM #4

Using XMP settings for RAM is regarded as overclocking. Disable it.

E
emmylee33
Senior Member
710
09-24-2020, 03:56 AM
#5
Oh ok
E
emmylee33
09-24-2020, 03:56 AM #5

Oh ok

M
Maj_Yolo
Member
66
09-24-2020, 06:38 AM
#6
Verified that XMP is turned off.
M
Maj_Yolo
09-24-2020, 06:38 AM #6

Verified that XMP is turned off.

W
WF_Catt
Posting Freak
761
09-25-2020, 02:31 AM
#7
You could perform a memtest and check for clean results. This helps confirm there are no memory issues.
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WF_Catt
09-25-2020, 02:31 AM #7

You could perform a memtest and check for clean results. This helps confirm there are no memory issues.

R
142
09-25-2020, 02:59 AM
#8
I just completed the testing and everything came out clean. I tried one RAM stick at a time to check, but it still happened. I also used another GPU and the issue persisted.
R
RM_55_BlackRoi
09-25-2020, 02:59 AM #8

I just completed the testing and everything came out clean. I tried one RAM stick at a time to check, but it still happened. I also used another GPU and the issue persisted.

Z
zmanrules987
Member
218
09-28-2020, 12:38 AM
#9
WHEA doesn't track RAM usage. XMP may cause WHEA to activate if it pushes the memory controller beyond its limits, which is part of the CPU.
Z
zmanrules987
09-28-2020, 12:38 AM #9

WHEA doesn't track RAM usage. XMP may cause WHEA to activate if it pushes the memory controller beyond its limits, which is part of the CPU.

D
Dynabide
Junior Member
30
09-29-2020, 09:52 PM
#10
No XMPP profile is enabled.
D
Dynabide
09-29-2020, 09:52 PM #10

No XMPP profile is enabled.

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