F5F Stay Refreshed Hardware Desktop Experience sudden loss of system, freeze, and restart issues.

Experience sudden loss of system, freeze, and restart issues.

Experience sudden loss of system, freeze, and restart issues.

B
BerkSahin
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106
03-17-2016, 03:04 PM
#1
Motherboard model - B550m auros elite (latest drivers via Gigabyte app center)
CPU - Ryzen 5700G (latest drivers via Gigabyte app center)
GPU - RX 6700X Sapphire Pulse (used)
PSU - Corsair CX650M (used)
Display - Dell 60Hz DP cable (only one available)
RAM - 16GB Corsair Vengeance 3000MHz (slot 3 on motherboard)
Operating System - Windows 10 (latest)
Case - Thunder ET-9 (last updated ~1 year ago, fully functional)

Initially, everything worked smoothly. I played many AAA and AA games, used DaVinci Resolve for rendering, and experienced no performance issues. I upgraded the RAM to 29.33 MHz with overclock enabled. No CPU or GPU ever required undervolting or overclocking.

The graphics card was running at its latest available version, and power consumption stayed between 30-60W CPU and 30-80W GPU. CPU temperatures ranged from 40-67°C (75/77 at full load), while GPU temps stayed between 40-66°C.

Recently, about two days ago, I played a game and suddenly the PC crashed with a freeze or hang. The screen froze, then I restarted it. After removing and reinserting the power supply, the PC started up after a minute with the display working. However, it would freeze again or hang, then rebooted with fans and lights on but no display.

I cleaned everything, replaced the CMOS battery, updated the GPU drivers, performed a factory reset, and restarted. After two hours of playback, the issue disappeared.

Today I turned on the PC and started a game, but after five minutes the GPU froze or hung again. The display went black and the PC rebooted but never turned on. I suspect the DP cable or GPU/display ports might be faulty, though the PC still ran and fans were active. No display distortion was observed.

I’m unsure what’s causing the problem—GPU or something else—and need assistance.
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B
BerkSahin
03-17-2016, 03:04 PM #1

Motherboard model - B550m auros elite (latest drivers via Gigabyte app center)
CPU - Ryzen 5700G (latest drivers via Gigabyte app center)
GPU - RX 6700X Sapphire Pulse (used)
PSU - Corsair CX650M (used)
Display - Dell 60Hz DP cable (only one available)
RAM - 16GB Corsair Vengeance 3000MHz (slot 3 on motherboard)
Operating System - Windows 10 (latest)
Case - Thunder ET-9 (last updated ~1 year ago, fully functional)

Initially, everything worked smoothly. I played many AAA and AA games, used DaVinci Resolve for rendering, and experienced no performance issues. I upgraded the RAM to 29.33 MHz with overclock enabled. No CPU or GPU ever required undervolting or overclocking.

The graphics card was running at its latest available version, and power consumption stayed between 30-60W CPU and 30-80W GPU. CPU temperatures ranged from 40-67°C (75/77 at full load), while GPU temps stayed between 40-66°C.

Recently, about two days ago, I played a game and suddenly the PC crashed with a freeze or hang. The screen froze, then I restarted it. After removing and reinserting the power supply, the PC started up after a minute with the display working. However, it would freeze again or hang, then rebooted with fans and lights on but no display.

I cleaned everything, replaced the CMOS battery, updated the GPU drivers, performed a factory reset, and restarted. After two hours of playback, the issue disappeared.

Today I turned on the PC and started a game, but after five minutes the GPU froze or hung again. The display went black and the PC rebooted but never turned on. I suspect the DP cable or GPU/display ports might be faulty, though the PC still ran and fans were active. No display distortion was observed.

I’m unsure what’s causing the problem—GPU or something else—and need assistance.

Reply
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N
natsu40
Member
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239
03-18-2016, 05:54 PM
#2
Hey, I noticed a few problems here. I can't pinpoint the exact issue 100%, but here are my thoughts and ideas: Avoid unnecessary bloatware—uninstall it if possible. For drivers, go straight to AMD's site: https://www.amd.com/fr/support/download/drivers.html.

The PSUs seem cheap and often cause trouble, especially with first-time users. Buying a used PSU isn't a good idea. If you have a PSU or memory components, they're fine to use.

Radeon GPUs can be problematic with video cables; some users report issues that might not show obvious signs. This could point to power delivery problems rather than visible damage. When the system freezes and restarts, does it recover? If not, check if the motherboard has debug LEDs and if any specific one lights up. It could be related to CPU, RAM, or VGA. Have you tried using DDU?
Reply
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N
natsu40
03-18-2016, 05:54 PM #2

Hey, I noticed a few problems here. I can't pinpoint the exact issue 100%, but here are my thoughts and ideas: Avoid unnecessary bloatware—uninstall it if possible. For drivers, go straight to AMD's site: https://www.amd.com/fr/support/download/drivers.html.

The PSUs seem cheap and often cause trouble, especially with first-time users. Buying a used PSU isn't a good idea. If you have a PSU or memory components, they're fine to use.

Radeon GPUs can be problematic with video cables; some users report issues that might not show obvious signs. This could point to power delivery problems rather than visible damage. When the system freezes and restarts, does it recover? If not, check if the motherboard has debug LEDs and if any specific one lights up. It could be related to CPU, RAM, or VGA. Have you tried using DDU?

Reply
Reply