Experience a crash while playing games on Intel Arc A580.

thebjmax1
Senior Member

395

11-24-2023, 06:33 AM

I'm facing an unusual issue with my new Arc A580. Whenever I launch a game, the system crashes right away. The VGA error light appears on the motherboard and stays illuminated until I restart completely. It seems to be linked to the Intel graphics software—every time I reboot, the resizable bar in BIOS is disabled. I suspect a graphics card or motherboard problem, but my NVIDIA 1660 works fine. My setup includes a Ryzen 5 4500 TUF Gaming x570-Plus with Wi-Fi, a Vengeance LPX 32GB RAM (two 16GB), an APArc A580, a Crucial Ballistix SSD with two TBs, and a 650W ATX power supply.

thebjmax1

11-24-2023, 06:33 AM #1

FreakDarkness
Junior Member

11-26-2023, 04:51 AM

Is this a freshly assembled model or was the A580 incorporated as an enhancement?

FreakDarkness

11-26-2023, 04:51 AM #2

Is this a freshly assembled model or was the A580 incorporated as an enhancement?

pjr3st
Junior Member

11-26-2023, 04:04 PM

It's an improvement, but I handled everything you need to do after getting a new card, including the DDU cleanup and other tasks.

pjr3st

11-26-2023, 04:04 PM #3

It's an improvement, but I handled everything you need to do after getting a new card, including the DDU cleanup and other tasks.

WhatsThePack
Member

215

11-26-2023, 05:59 PM

It seems the card might be damaged and should be returned to RMAd.

WhatsThePack

11-26-2023, 05:59 PM #4

It seems the card might be damaged and should be returned to RMAd.

tommie124
Member

199

12-04-2023, 07:30 AM

Hey, I thought that might not be true. The seller tried it while I was there, and it performed flawlessly on his platform.

tommie124

12-04-2023, 07:30 AM #5

Hey, I thought that might not be true. The seller tried it while I was there, and it performed flawlessly on his platform.

JokerFame
Senior Member

670

12-07-2023, 10:04 PM

I moved to the PCIE 3.0 slot and it functions, which suggests the issue might be with the motherboard.

JokerFame

12-07-2023, 10:04 PM #6

I moved to the PCIE 3.0 slot and it functions, which suggests the issue might be with the motherboard.

Nero12321
Posting Freak

858

12-27-2023, 08:47 AM

Yes, I'm using the most recent motherboard BIOS.

Nero12321

12-27-2023, 08:47 AM #7

Yes, I'm using the most recent motherboard BIOS.