Everything stopped abruptly. Could you assist?

Xephtor
Member

192

06-23-2020, 10:53 PM

I've been using this PC for several years, making occasional upgrades. Since May, after upgrading the GPU, I haven't experienced any issues. The performance has remained stable, especially during gaming sessions. Recently, I've started encountering problems mainly while playing Warzone. I keep seeing a DirectX error and the game crashes briefly—about a minute into play—before shutting down. When trying to launch Borderlands 3, it fails to reach the menu screen before crashing again. Playing Portal 2 has been smooth, and I’m fine when not gaming or online. I suspect the issue might be related to the GPU, though I'm not entirely sure. Temperatures have stayed normal, so overheating isn't likely.

I've updated my motherboard BIOS and performed a Windows update. I've reverted my GPU drivers back to the standard ones instead of the optional ones. The current driver version is 20.4.2. I've attempted to fix Call of Duty Warzone and Borderlands, but I'm unsure what to do next. I'm considering a hard reset of Windows and a full reinstall of software. I also plan to check my GPU manually.

Currently, the motherboard and hard drive remain unchanged.

PC Specifications:
CPU: AMD 3600
GPU: AMD Sapphire Pulse 5600xt
Memory: MSI 350b Bazooka
RAM: Corsair Vengeance LPX DDR4 3000 (2x8)
Power Supply: Corsair RM750
Storage: WD 1TB 7200RPM
Operating System: Windows 10 Home 64 Bit
Source: https://www.userbenchmark.com/UserRun/31389732

Xephtor

06-23-2020, 10:53 PM #1

Papyrule
Senior Member

560

06-24-2020, 12:38 PM

I haven't increased the clock speed on this card at all. I still have my older 580 with 4GB of storage, and I'm considering testing it to determine if that resolves the issue.

Papyrule

06-24-2020, 12:38 PM #2

I haven't increased the clock speed on this card at all. I still have my older 580 with 4GB of storage, and I'm considering testing it to determine if that resolves the issue.

ClayFish
Member

06-27-2020, 04:12 AM

Use OCCT to evaluate the benchmarking and check if temperatures rise excessively - and if the system succeeds in passing.

ClayFish

06-27-2020, 04:12 AM #3

Use OCCT to evaluate the benchmarking and check if temperatures rise excessively - and if the system succeeds in passing.

madlol100
Junior Member

06-27-2020, 04:30 AM

I attempted that. The first attempt appeared to work without issues, but it identified over 30 million errors. Currently, it reports zero errors during the same session, yet my PC still freezes and seems to be stuttering. I ran Portal 2 on a different system the second time.

madlol100

06-27-2020, 04:30 AM #4

DeadlyKiller06
Member

06-28-2020, 02:15 PM

This appears to be the GPU issue. I recommend checking temperatures during 3D apps and games. If they're normal, the GPU might be failing. Consider removing it and reapplying thermal paste. If temperatures remain acceptable, the GPU is likely dead.

DeadlyKiller06

06-28-2020, 02:15 PM #5

Dustyn1001
Member

194

07-13-2020, 04:23 PM

I hope not. It’s just a short time ago.

Dustyn1001

07-13-2020, 04:23 PM #6

I hope not. It’s just a short time ago.

North1904
Member

188

07-13-2020, 06:18 PM

you are not running any overclocks are you? It is possible you have a faulty gpu but it should still be on warranty.

North1904

07-13-2020, 06:18 PM #7

you are not running any overclocks are you? It is possible you have a faulty gpu but it should still be on warranty.

Koolkitty
Junior Member

07-14-2020, 12:39 AM

I haven't increased the clock speed on this card at all. I still have my older 580 with 4GB of storage, and I'm considering testing it to check if it resolves the issue.

Koolkitty

07-14-2020, 12:39 AM #8

I haven't increased the clock speed on this card at all. I still have my older 580 with 4GB of storage, and I'm considering testing it to check if it resolves the issue.

MrEvan88
Member

114

07-22-2020, 11:34 AM

It was my GPU. I swapped it in with my previous model, and everything functions flawlessly. Appreciate the help.

MrEvan88

07-22-2020, 11:34 AM #9

It was my GPU. I swapped it in with my previous model, and everything functions flawlessly. Appreciate the help.

ROHKOSTWURST
Junior Member

07-22-2020, 06:06 PM

#10

It's no issue, thank you for letting me know about the GPU failure. I'm sure the new one will work well.

ROHKOSTWURST

07-22-2020, 06:06 PM #10

It's no issue, thank you for letting me know about the GPU failure. I'm sure the new one will work well.