F5F Stay Refreshed Hardware Desktop Event ID 41 occurs when the screen goes black and fans spin rapidly.

Event ID 41 occurs when the screen goes black and fans spin rapidly.

Event ID 41 occurs when the screen goes black and fans spin rapidly.

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MrBogdanr5000
Member
148
05-19-2019, 07:57 AM
#1
I encountered an issue recently while playing R6. My screen went black, the fans sped up, but the computer kept running and the game audio played. I had to turn it off manually using the power button. After this happened twice, I began troubleshooting. I didn’t get any error codes, but in the PC Management I saw “Kernel-Power Event ID 41” with all data marked as 0 or false. I started a series of checks: updated drivers, disabled fast startup, performed a GPU stress test, ran memtest, reinstalled Windows, replaced the power supply and installed new RAM, and updated the BIOS. None resolved the problem. I recreated the issue around 15 times, only when running demanding games like God of War 2018, R6, or Overwatch. It always resulted in a black screen, fans spinning, but the PC stayed on. I also tried leaving it in that state for about five minutes before shutting it down. Thanks for any suggestions. Specs: B450 Tomahawk max RTX 2080 Super, AMD Ryzen 5 3600X, 6 cores, Corsair Vengeance DDR4 32GB, Pure Power 12M 750W, Windows 10 64-bit.
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MrBogdanr5000
05-19-2019, 07:57 AM #1

I encountered an issue recently while playing R6. My screen went black, the fans sped up, but the computer kept running and the game audio played. I had to turn it off manually using the power button. After this happened twice, I began troubleshooting. I didn’t get any error codes, but in the PC Management I saw “Kernel-Power Event ID 41” with all data marked as 0 or false. I started a series of checks: updated drivers, disabled fast startup, performed a GPU stress test, ran memtest, reinstalled Windows, replaced the power supply and installed new RAM, and updated the BIOS. None resolved the problem. I recreated the issue around 15 times, only when running demanding games like God of War 2018, R6, or Overwatch. It always resulted in a black screen, fans spinning, but the PC stayed on. I also tried leaving it in that state for about five minutes before shutting it down. Thanks for any suggestions. Specs: B450 Tomahawk max RTX 2080 Super, AMD Ryzen 5 3600X, 6 cores, Corsair Vengeance DDR4 32GB, Pure Power 12M 750W, Windows 10 64-bit.

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GumpyGamer
Junior Member
37
06-09-2019, 06:13 AM
#2
This indicates the system booted up but couldn't locate a valid reason for the shutdown. Check earlier logs for other errors or dig deeper. Disable XMP/DOCP and retry. Despite AM4's maturity, I still see many RAM problems.
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GumpyGamer
06-09-2019, 06:13 AM #2

This indicates the system booted up but couldn't locate a valid reason for the shutdown. Check earlier logs for other errors or dig deeper. Disable XMP/DOCP and retry. Despite AM4's maturity, I still see many RAM problems.

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alejandrobo1
Posting Freak
877
06-10-2019, 06:40 PM
#3
Reviewed the BIOS settings and A-XMP was disabled.
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alejandrobo1
06-10-2019, 06:40 PM #3

Reviewed the BIOS settings and A-XMP was disabled.