F5F Stay Refreshed Software General Software Error when trying to download or install the Xbox app on your phone.

Error when trying to download or install the Xbox app on your phone.

Error when trying to download or install the Xbox app on your phone.

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xxXKasperXxx
Junior Member
36
05-24-2026, 08:17 PM
#1
Hey, I have the worst day ever right now. I can't figure out why my Xbox app won't work. I bought a game pass just a few hours ago without installing the app first. Now I found out I need that app to play games. So I downloaded it from Microsoft Store and waited for it to start "downloading." Nothing happened; it stayed there. A minute later, I turned my PC around and now it says I have it in my library but shows a cross sign when trying to install. I got really mad then I went to the Xbox website to download it manually. It stuck on "making things awesome" for a few minutes with nothing happening until it crashed. I was sad again. Then I searched Google for "Xbox app not installing" and clicked this link: https://windowsreport.com/xbox-app-... Microsoft Store cache,App works as it should . These methods didn't fix it either. At the last step, it still showed me the error "0x80073d02". I used a Windows Tips guide to solve that and followed those steps, but nothing changed; the error is back. I have Windows 10 Pro Version 20H2 with build number 19042.746. When I check for updates, it says everything is up to date yet nothing works. I am really crying now because I already paid and I can't even play my games. Is there any fix?
X
xxXKasperXxx
05-24-2026, 08:17 PM #1

Hey, I have the worst day ever right now. I can't figure out why my Xbox app won't work. I bought a game pass just a few hours ago without installing the app first. Now I found out I need that app to play games. So I downloaded it from Microsoft Store and waited for it to start "downloading." Nothing happened; it stayed there. A minute later, I turned my PC around and now it says I have it in my library but shows a cross sign when trying to install. I got really mad then I went to the Xbox website to download it manually. It stuck on "making things awesome" for a few minutes with nothing happening until it crashed. I was sad again. Then I searched Google for "Xbox app not installing" and clicked this link: https://windowsreport.com/xbox-app-... Microsoft Store cache,App works as it should . These methods didn't fix it either. At the last step, it still showed me the error "0x80073d02". I used a Windows Tips guide to solve that and followed those steps, but nothing changed; the error is back. I have Windows 10 Pro Version 20H2 with build number 19042.746. When I check for updates, it says everything is up to date yet nothing works. I am really crying now because I already paid and I can't even play my games. Is there any fix?

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JonaxWTF
Member
221
06-15-2026, 04:10 PM
#2
just do a clean start by getting Windows 10 straight from Microsoft's official site.
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JonaxWTF
06-15-2026, 04:10 PM #2

just do a clean start by getting Windows 10 straight from Microsoft's official site.

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Sv3tnetS
Member
193
06-18-2026, 05:42 AM
#3
Is Windows 10 Pro activated and legal? what do your computer specs look like? It looks like you have bad hardware issues [SOLVED] - "Scanning and repairing C: drive" Yesterday I started to get a startup screen where it says "Scanning and repairing C: drive". I don't know how it started but I wanted it to turn off. After watching some YouTube videos, there was a CMD command where it shows my C: drive is "Dirty". followed every step to clean it but every time... forums.
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Sv3tnetS
06-18-2026, 05:42 AM #3

Is Windows 10 Pro activated and legal? what do your computer specs look like? It looks like you have bad hardware issues [SOLVED] - "Scanning and repairing C: drive" Yesterday I started to get a startup screen where it says "Scanning and repairing C: drive". I don't know how it started but I wanted it to turn off. After watching some YouTube videos, there was a CMD command where it shows my C: drive is "Dirty". followed every step to clean it but every time... forums.

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hihi3456
Member
65
06-18-2026, 01:46 PM
#4
I don't think it's legit, but here is what I have: a Ryzen 7 3700x processor, 32GB of RAM from Corsair Vengeance RGB on two sticks, an Asus TUF motherboard with a new X570 chip. The hard drives are a Samsung 970 EVO in the main spot and a Seagate BarraCuda in the second drive. There is also a Gigabyte RTX 3070 OC graphics card installed along with a 750W power supply from Gigabyte.
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hihi3456
06-18-2026, 01:46 PM #4

I don't think it's legit, but here is what I have: a Ryzen 7 3700x processor, 32GB of RAM from Corsair Vengeance RGB on two sticks, an Asus TUF motherboard with a new X570 chip. The hard drives are a Samsung 970 EVO in the main spot and a Seagate BarraCuda in the second drive. There is also a Gigabyte RTX 3070 OC graphics card installed along with a 750W power supply from Gigabyte.

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SQUID700
Junior Member
20
06-19-2026, 09:51 PM
#5
just make a clean start and get a real Windows 10 from Microsoft's site, that is official.
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SQUID700
06-19-2026, 09:51 PM #5

just make a clean start and get a real Windows 10 from Microsoft's site, that is official.

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vwgti2a
Member
106
06-20-2026, 01:51 AM
#6
I got this done, and all of my issues are finally gone. It was serious, no kidding. I didn't do it because I worried my files would disappear, but I did anyway. When the computer started up, the recovery C drive showed 100% right away, never coming down to normal again. Now I can download things from the Microsoft store. Thanks for helping me out!
V
vwgti2a
06-20-2026, 01:51 AM #6

I got this done, and all of my issues are finally gone. It was serious, no kidding. I didn't do it because I worried my files would disappear, but I did anyway. When the computer started up, the recovery C drive showed 100% right away, never coming down to normal again. Now I can download things from the Microsoft store. Thanks for helping me out!