Error unresolved frustration detected.
Error unresolved frustration detected.
Hi! Here’s a revised version of your message:
Hello!
System details: Running Windows 11 x86 (32-bit), approximately three years old. The OS was recently reinstalled about two months ago. CPU: AMD Ryzen 9 5900X, 12-core. Graphics: ASUS The SFF-Ready Prime GeForce RTX™ 4070 Ti, Super OC Edition, 16GB GDDR6X. Motherboard: MSI MAG X570S Tomahawk Wi-Fi. Power supply: Seasonic FOCUS GX-650 (80+ Gold). RAM: CORSAIR VENGEANCE RGB PRO DDR4, 32GB (2x16GB) at 3600MHz. Storage: SAMSUNG 970 EVO Plus SSD, 1TB NVMe M.2.
Problem: Frequently encounter BSOD with "WHEA_ Uncorrectable_Error". I’ve tried everything—switched RAM one at a time, ran MemTest86, and everything checked out. Cleaned fans and case recently (less than a month ago). Storage tests also passed cleanly. This issue appears almost every time I close Helldivers 2, though it happens less often with other programs like Sketchup and Blender.
Summary of actions:
- Experienced GPU-related BSODs with both old and new GPUs.
- Installed RAM gradually, no recurring problems.
- Ran diagnostics; no errors found.
- Reinstalled Windows 11, updated drivers.
- Monitored temperatures, voltage, and usage via OCCT.
Questions:
- Is there a way to verify the motherboard and CPU are functioning properly?
- Should I consider replacing the motherboard and CPU now, or is there another possibility?
- Are there any overlooked factors in my testing?
I’m making progress toward a full replacement but want to avoid it if possible. Thanks for your help!
You can perform some stress tests on the CPU and run them on another machine. This isn't a foolproof method, but it's the most practical option. Regarding the motherboard, there aren't many things you can change. This is essentially a case of ruling things out. After confirming all other parts are functioning, the motherboard likely needs replacement. The decision hinges mostly on your budget. Replacing both the motherboard and CPU can confirm the rest of the system is working properly. Keep the motherboard and CPU if possible, as it might be an SSD issue. The best approach is to try a different SSD for testing. You haven't reset the CMOS memory or tested with another power supply unit, which suggests a hardware problem. It may not help much with drivers, but it should point to something physical rather than software. Good luck!
Sawa, your response is very appreciated. I hadn’t realized I had swapped the PSU and reset the CMOS before installing the new GPU. I mistakenly believed I’d lost the PSU and reset it last as a final step. Your advice seems correct, and I was uncertain whether I was following the right path until now.
WHEA indicates a problem with the CPU or a PCIe device. Navigate to C:\Windows\Minidump and verify the presence of any minidump files. If found, return to the Windows directory and transfer the entire Minidump folder to the Downloads folder (desktop works if OneDrive isn't syncing). Compress the copied folder and include it in a post. Please adhere strictly to instructions since Windows discourages file manipulation there. If no dump files exist, consider the NVMe SSD as a likely culprit, but we can investigate further to confirm. Open Event Viewer → Windows Logs → System and locate the Kernel-Power event from the WHEA crash. Access the Details tab and capture the displayed information.
Bjoolz, as requested. Appreciate the advance. 062825-8593-01.zip
To interpret the WHEA events, I need the data copied into the RawData section. This is the source of the error message. Once we obtain the dump files, it’s unlikely they represent separate problems. Four of these files contained uncorrectable CPU errors while accessing the L1 cache. The last file showed a Hypervisor_Error initiated by an NMI. An NMI stands for Non-Maskable Interrupt, a serious condition where the CPU must halt immediately and address the issue. It typically indicates hardware faults. We can’t determine the exact cause of the NMI, but on consumer systems it’s usually related to the CPU. Before proceeding, turn off any overclocking or undervolting settings. Make sure Precision Boost Overdrive is disabled in the BIOS. If XMP is enabled, it’s fine; 2666MT/s should be acceptable unless you intended a different speed. There’s no risk with 2666MT/s currently, provided your RAM is rated for it (avoid enabling the 3600). Voltage problems are common in 5000-series CPUs, particularly higher-end models like the 5800x, 5900x (including your model) and 5950x. We should first adjust those voltages. Check if your motherboard supports a voltage offset setting. If yes, set the CPU Core and SoC offsets to +0.050v (read carefully). Alternatively, apply a static voltage of 1.3v to the Core and 1.1v to the SoC. The first setting is more broadly applicable for 5000 series issues, while the second has proven effective across many high-end CPUs. The latest BIOS update is unlikely to resolve this unless it involves security patches. Flashback functionality should mitigate risks if a crash occurs during an update and BIOS corruption.
I need to convert the information into a different format since copying from a screenshot isn't feasible. This should be unnecessary as it's unlikely to vary significantly from the BSODs.
RawData 435045521002FFFFFFFF040001000000020000007F070000321F05000107191400000000000000000000000000000000000000000000000000000000000BDC407CF89B7184EB3C41F732CB57131FE6FF5E89C91C54CBA8865ABE14913BB5209217149EADB01020000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000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