F5F Stay Refreshed Hardware Desktop Error screen appears after upgrading to 4K display

Error screen appears after upgrading to 4K display

Error screen appears after upgrading to 4K display

A
Aeroezz1
Junior Member
20
05-03-2022, 03:17 PM
#1
Hi, I noticed a similar problem after switching from a 2K to a 4K monitor. No details provided, but I can help you troubleshoot. You mentioned using a 4090 graphics card, a 1000W power supply, and 92GB RAM—your system should handle the upgrade. The blue screen appears only under certain conditions, like starting AC or running specific games such as Cyberpunk. Have you checked the monitor’s error logs or BIOS settings? Also, ensure your graphics drivers are fully updated and that the power supply is stable. If the issue persists, consider testing with a different monitor or checking for overheating components.
A
Aeroezz1
05-03-2022, 03:17 PM #1

Hi, I noticed a similar problem after switching from a 2K to a 4K monitor. No details provided, but I can help you troubleshoot. You mentioned using a 4090 graphics card, a 1000W power supply, and 92GB RAM—your system should handle the upgrade. The blue screen appears only under certain conditions, like starting AC or running specific games such as Cyberpunk. Have you checked the monitor’s error logs or BIOS settings? Also, ensure your graphics drivers are fully updated and that the power supply is stable. If the issue persists, consider testing with a different monitor or checking for overheating components.

J
JGbb
Member
163
05-03-2022, 07:38 PM
#2
Check the BSOD message or the Event Viewer for details.
J
JGbb
05-03-2022, 07:38 PM #2

Check the BSOD message or the Event Viewer for details.

Y
yalo29
Senior Member
641
05-04-2022, 04:06 AM
#3
You can set this up to observe causes of BSOD: https://www.bleepingcomputer.com/downloa...creenview/
Y
yalo29
05-04-2022, 04:06 AM #3

You can set this up to observe causes of BSOD: https://www.bleepingcomputer.com/downloa...creenview/

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SkyWarsPro___
Member
200
05-23-2022, 06:29 AM
#4
Visit C:\Windows\Minidump to see if any minidump files exist. If present, return to the Windows directory and transfer the entire Minidump folder to the Downloads folder (use your desktop if needed). Compress the copied folder and include it in a post. Please adhere strictly to instructions since Windows doesn't allow file manipulation there.
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SkyWarsPro___
05-23-2022, 06:29 AM #4

Visit C:\Windows\Minidump to see if any minidump files exist. If present, return to the Windows directory and transfer the entire Minidump folder to the Downloads folder (use your desktop if needed). Compress the copied folder and include it in a post. Please adhere strictly to instructions since Windows doesn't allow file manipulation there.

M
MamylTheComet
Member
55
05-23-2022, 02:22 PM
#5
The crash happened extremely quickly, making it impossible to read or capture a photo. Using EventViewer shows numerous warnings, errors, and critical issues. EventViewer.evtx
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MamylTheComet
05-23-2022, 02:22 PM #5

The crash happened extremely quickly, making it impossible to read or capture a photo. Using EventViewer shows numerous warnings, errors, and critical issues. EventViewer.evtx

S
srope
Member
147
05-23-2022, 07:26 PM
#6
These are two archive files: 032825-24859-01.zip and 032825-25546-01.zip
S
srope
05-23-2022, 07:26 PM #6

These are two archive files: 032825-24859-01.zip and 032825-25546-01.zip

C
Coolguyz03
Junior Member
2
05-26-2022, 10:16 AM
#7
Both dump files reference the Nvidia driver. Use DDU to uninstall the existing driver, then download the newest one from Nvidia's site. If issues persist, repeat DDU and on the official page, select older versions in the results to try a different driver. Choose October/November and test it for a while.
C
Coolguyz03
05-26-2022, 10:16 AM #7

Both dump files reference the Nvidia driver. Use DDU to uninstall the existing driver, then download the newest one from Nvidia's site. If issues persist, repeat DDU and on the official page, select older versions in the results to try a different driver. Choose October/November and test it for a while.

E
Ernst_sel
Member
246
05-28-2022, 08:28 PM
#8
I attempted to run DDU but you need to be in Safemode. Windows isn't working with your PIN, so I can't log you back in. Can you find another method to enter Safemode without the PIN?
E
Ernst_sel
05-28-2022, 08:28 PM #8

I attempted to run DDU but you need to be in Safemode. Windows isn't working with your PIN, so I can't log you back in. Can you find another method to enter Safemode without the PIN?

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Bonnibel
Posting Freak
794
05-28-2022, 11:55 PM
#9
You must enter the password for your account, typically the one linked to your Microsoft profile (such as Hotmail, Xbox, Outlook, etc.).
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Bonnibel
05-28-2022, 11:55 PM #9

You must enter the password for your account, typically the one linked to your Microsoft profile (such as Hotmail, Xbox, Outlook, etc.).