Error screen appearing in Photoshop indicates a software issue or compatibility problem.
Error screen appearing in Photoshop indicates a software issue or compatibility problem.
My setup includes an AMD Ryzen 7 3700X with an 8-core processor running at 3.60 GHz. It has 32 GB of RAM (G.SKILL TridentZ Series 32GB, 2 x 16GB, DDR4 SDRAM, 288-pin). The GPU is an RTX 3070. The motherboard is MSI PERFORMANCE GAMING B450I with AM4 socket and supports PCIe 6Gb/s M.2 SSD (Intel 660p series). The system runs Windows 10 Home version 20H2, OS build 19042.1237, with Windows Feature Experience Pack installed. I’ve been using the free WISE memory optimiser to manage RAM usage, especially during Photoshop sessions. Previously, I swapped in and out of RAM for a couple of weeks before recurring BSODs reappeared. Now I’m still trying to figure out what’s causing the issue.
Thank you for your message. I verified the position of "memory.dmp" using "sysdm.cpl," which indicates it should be created there. However, it seems the file isn't present or hasn't been generated yet. I updated the intended save location, and I hope it will appear soon.
This tool creates a small crash dump for memory analysis on Windows systems.
The crash dump must finish with .dmp to confirm a genuine crash. If no dump appears, the problem is likely a power supply failure, causing the system to shut down unexpectedly without saving the file.
Thanks for your message. After checking the situation, it seems the crashes might be linked to the RAM connections being repositioned. It could be worth confirming the RAM slots are secure before using the software again.
I think pigsoup could help, since I'm running out of ideas. We both face the same problems—BSODs when using Photoshop, especially with the Liquify tool. The PC often restarts itself, and sometimes a random BSOD appears. Even though the settings claim a .dmp file will be created, it just doesn’t form at all. This suggests a memory or SSD issue. I’ve updated drivers and firmware, moved from Windows 10 to 11, changed the memory type, but the motherboard and NVME SSD remain the same. My question is, have you found a fix? Did it stop working after adjusting the TdrDelay value?