F5F Stay Refreshed Hardware Desktop Error occurred after a black screen, followed by freezing and crash.

Error occurred after a black screen, followed by freezing and crash.

Error occurred after a black screen, followed by freezing and crash.

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black_energy_
Member
137
10-12-2022, 05:47 AM
#1
Hello to anyone kind enough to offer some help, I'll try to make this easy for you. I am running *i5 12400f *b660 mobo *32gb of corsair vengeance lpx spread across 4 slots *650w corsair power supply and of course the notorious 3070. So some background for you hardware detectives, Got this card "broken" off a friend, no video output. took it to a tech place they identified it having some sort of problem with the card firmware, as it turns out it was still under warranty so i ended up just going through the rma gauntlet leading to now. I received the card on the 7th of november which i promptly installed; posted without hassle got to desktop uninstalled old radeon drivers and got the most current nvidia game ready drivers. went through all the nvidea account stuff played around with ray tracing in some games no issues at all. power down go to bed. Get home turn on pc get in a call, and shortly after good old gigabyte suffers his first of his series of strokes. first all displays go black, I can still hear the call and everything's still running but soon everything freezes can't hear call mouse isn't lit, the situation is not lit. turn it off and on again and we're back in the game. working perfectly fine for 3-4 hours not getting hot or anything. but when launching some random game it finally kicks the bucket, but grampa gigabyte wasn't coming back this time... so i began my trouble shooting *try turning it on and off again, no luck *reseating in pci slot, nothing *mobo vga light remains glowing white, mocking me *try a different pci slot, nothing *power connectors? see one is half plugged in feel rush of relief as this must have been the isue and i've been spared from the horrors of paying for the shipping for an rma of an rma that they f*cked up nothing.. I started to get paranoid maybe it wasn't the gpu maybe something else well that got put to rest pretty quickly popped in old rx570 booted right up no problem looked a little wacky and made nvidia drivers angry but it's clear everything worked it's the gpu that's not working here. is there some really simple trick that i've missed here? did i f*ck something up? I stay here in denial out of the fear of the hell i had escaped of gigabyte rma so if you can spare me from going into the second circle anyway thanks for reading any suggestions are greatly apreciated.
B
black_energy_
10-12-2022, 05:47 AM #1

Hello to anyone kind enough to offer some help, I'll try to make this easy for you. I am running *i5 12400f *b660 mobo *32gb of corsair vengeance lpx spread across 4 slots *650w corsair power supply and of course the notorious 3070. So some background for you hardware detectives, Got this card "broken" off a friend, no video output. took it to a tech place they identified it having some sort of problem with the card firmware, as it turns out it was still under warranty so i ended up just going through the rma gauntlet leading to now. I received the card on the 7th of november which i promptly installed; posted without hassle got to desktop uninstalled old radeon drivers and got the most current nvidia game ready drivers. went through all the nvidea account stuff played around with ray tracing in some games no issues at all. power down go to bed. Get home turn on pc get in a call, and shortly after good old gigabyte suffers his first of his series of strokes. first all displays go black, I can still hear the call and everything's still running but soon everything freezes can't hear call mouse isn't lit, the situation is not lit. turn it off and on again and we're back in the game. working perfectly fine for 3-4 hours not getting hot or anything. but when launching some random game it finally kicks the bucket, but grampa gigabyte wasn't coming back this time... so i began my trouble shooting *try turning it on and off again, no luck *reseating in pci slot, nothing *mobo vga light remains glowing white, mocking me *try a different pci slot, nothing *power connectors? see one is half plugged in feel rush of relief as this must have been the isue and i've been spared from the horrors of paying for the shipping for an rma of an rma that they f*cked up nothing.. I started to get paranoid maybe it wasn't the gpu maybe something else well that got put to rest pretty quickly popped in old rx570 booted right up no problem looked a little wacky and made nvidia drivers angry but it's clear everything worked it's the gpu that's not working here. is there some really simple trick that i've missed here? did i f*ck something up? I stay here in denial out of the fear of the hell i had escaped of gigabyte rma so if you can spare me from going into the second circle anyway thanks for reading any suggestions are greatly apreciated.

K
KyleFrxst
Junior Member
13
10-12-2022, 05:47 AM
#2
I submitted the issue and sent my RMA request. Once I reached out to support, they confirmed I could receive a refund by giving me my old RMA and SNP numbers, and then provided an ups shipping label.
K
KyleFrxst
10-12-2022, 05:47 AM #2

I submitted the issue and sent my RMA request. Once I reached out to support, they confirmed I could receive a refund by giving me my old RMA and SNP numbers, and then provided an ups shipping label.