Error message about heap corruption in kernel mode (13a)
Error message about heap corruption in kernel mode (13a)
This file appears to be a log or dump from a system, likely related to Windows diagnostics or software testing. The entries suggest it captures memory and system information before a crash occurred. The black visual glitches you described may indicate display issues during the process. The file names point to system data and metadata files that could help identify the cause of the BSOD.
I attempted to examine it on my own, but the details remain unclear. My hardware includes a Ryzen 7 9800X3D with PBO -15, an RTX 5080 MSI Gaming Trio OC in white, undervolted to 925Mv, a 2800MHz GPU clock, 2000Mhz memory, 32GB DDR5 with 6000MTs, EXPO enabled, an X870e Aorus Pro ICE XPG 1300w PSU, and a 2TB Samsung 990 Pro with heatsink.
This kind of BSOD display appears infrequently, yet many issues arise from how it appears on high-resolution screens (above 1080p). I won’t assume anything based on that. The generated dump reveals heap memory corruption. It doesn’t reference any specific driver; Windows simply identifies the problem and resolves it. Recently, similar crashes were reported by several users, possibly linked to a software flaw or hardware issue. One person resolved it after replacing the RAM. Memory can behave unpredictably, sometimes mimicking RAM behavior. Windows may store low-priority data in the page file and retrieve it when needed, making storage appear as memory. The CPU’s memory controller supports speeds up to 5600MT/s, which is a modest overclock. Although 6000 isn’t extreme, it still exceeds stock limits. A recent BIOS update claims better memory compatibility—worth checking if you have more dump files. Analyzing patterns across crashes helps in effective troubleshooting.
Thanks for your response. This file is unique and only appeared once. It was completely unexpected. I attempted to mimic the previous steps before the crash, but everything functioned correctly. I’ll update my BIOS now and monitor the outcome. WATCHDOG4401-20250810-2144.dmp
This event comes from a Live Kernel Issue. They typically happen after crashes, but can also stem from drivers or hardware problems. If the fix Windows applies, you’ll see one of these instead of a crash screen. Most software doesn’t cause BSODs because it writes to a less critical memory area, allowing crashes without triggering the error. DirectX saw a black screen, verified the display state, and then proceeded without a BSOD. The following step was to generate a live dump.
You were concerned about a "hardware error" near the issue, though it's actually a live kernel event. There might be more details to share. I also looked in the Event Viewer but didn't find any WHEA logs.
I should have waited. I attempted to upgrade the BIOS to version F7, but it seems my system crashed. Now I’m stuck with a black screen and a bar at the top left. The debug message reads 97, and the VGA light is blinking red. Ugh.
I just noticed your post on Reddit after opening the dump file. I caught a small detail I overlooked before: the pool tag of the driver managing the memory is "NVRM". It matches the name Nvidia, but we can verify it further. Run Command Prompt and type "cd /d C:\Windows\system32\drivers" to navigate to the driver folder. Then use this command to search for the pool tag: "findstr /m /l /s NVRM *.sys". It should return a list of drivers containing that text. You might see several matches, but hopefully it points to the correct Nvidia driver. If it confirms the GPU issue, consider using DDU.
If you're seeing no results, it might mean the issue isn't with your actions but with what's missing. Double-check your steps and see if anything needs adjustment.